Dental Front Office

Join Our Team as a Patient Services Coordinator!   Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you’ll manage scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we’d love to hear from you!

Job Summary:   The Patient Services Coordinator is the first point of contact for patients and plays a vital role in delivering an exceptional patient experience. This position is responsible for managing appointments, patient check-in, handling phone calls, verifying insurance coverage, and supporting the day-to-day operations of the office.

  Responsibilities:      * Greet patients warmly and ensure a positive, professional first impression      * Answer phone calls with confidence and dental knowledge      * Schedule, reschedule, and confirm patient appointments      * Verify insurance coverage and benefits      * Process billing, collect payments, and maintain accurate financial records      * Conduct treatment consultations and help patients understand recommended care      * Check patients in and out efficiently      * Maintain and update patient records, ensuring all required forms are completed      * Coordinate patient follow-ups and appointment reminders      * Manage office correspondence and daily scheduling needs      * Assist with patient referrals and coordination of care with specialists

  Qualifications:      * High school diploma or equivalent      * Minimum of 2+ years of experience in a dental office required      * Strong understanding of dental terminology and procedures      * Excellent communication and organizational skills      * Ability to multitask in a fast-paced, high-traffic environment      * Knowledge of dental office management software

Work Environment:      * Primarily desk-based with frequent patient interaction at the front desk      * Fast-paced, team-oriented, and patient-focused setting      * High-traffic reception area requiring strong multitasking and communication skills

  What We Offer:      * Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life)      * Company Provided Life Insurance      * Paid Holidays      * Paid Time Off (PTO)      * Flexible Spending Account (FSA)      * 401(k) Plan      * Learning Management System (LMS) to support ongoing development      * Opportunities for professional growth and advancement      * A collaborative and supportive team environment

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=f337e9017dcef2579f3e4a7c29769030