Orthodontic Dental Front Office

We are seeking a Front Office Coordinator who thrives in a high-end, customer service–focused setting. This role is ideal for someone who is polished, highly organized, and genuinely enjoys creating a seamless, concierge-level experience for patients and families. You will be the first and last impression of our office and play a key role in maintaining our reputation for excellence.

Key Responsibilities:

-Provide a warm, polished, and professional welcome to all patients and guests -Manage a high-volume schedule with efficiency and attention to detail -Coordinate appointments to optimize clinical flow and patient convenience -Answer phones and patient inquiries with clarity, professionalism, and enthusiasm -Verify orthodontic benefits and assist with financial arrangements -Collect payments and maintain accurate, up-to-date patient records -Proactively anticipate patient needs and ensure a smooth, elevated experience -Collaborate closely with the clinical team to maintain a seamless daily flow -Maintain a pristine, organized, and inviting front office environment

Qualifications:

-Previous experience in a dental/orthodontic or high-end customer service role required -Exceptional communication and interpersonal skills -Professional appearance and demeanor -Strong organizational skills with the ability to multitask in a fast-paced environment -Detail-oriented with a proactive, solution-focused mindset -Experience with orthodontic or dental software (preferred) -Passion for delivering outstanding, patient-centered service

What We Offer:

-Competitive compensation based on experience -A supportive, team-oriented, and positive work culture -Opportunity to work in a modern, high-end practice setting -Growth opportunities within the practice -PTO, bonuses, 401K with matching