Periodontal Dental Front Office

Job Overview

We are a growing periodontal practice looking for a confident, organized, and professional treatment coordinator to help continue our upward trajectory! We have an incredible team, so finding the right person that values being a team player is a must! We are a busy office focused on the patient experience, so confidence in communicating treatment plans and financial obligations, a high comfort level with insurance verification, and the ability to juggle the schedule and manage production is a must. Previous experience as dental front office personnel in a periodontal or oral surgery practice is strongly preferred.

Responsibilities

• Present treatment plans to patients in a confident, clear and concise manner.
• Serve as a patient advocate, helping patients to understand and move forward with any needed treatment.
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes efficiently and explain to patients how benefits will be utilized.
• Help patients understand their financial options to facilitate care.
• Communicate with referring offices.
• Maintain treatment reports and pending treatment and follow-up lists.
• Coordinate with clinical staff to ensure all necessary materials, information and documentation is available to facilitate patient care.
• Answer phones and schedule new patients.
• Visit referring offices to improve coordination of patient treatment

Qualifications

• Confidence is a must!
• Strong organizational skills with attention to detail for documentation review and accurate record keeping.
• Exceptional customer service skills complemented by professional phone etiquette and the ability to handle sensitive information discreetly.
• Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude.
• Bilingual abilities are a plus to effectively communicate with diverse patient populations.

Join us to be part of a dedicated team committed to delivering exceptional patient care through energetic support and meticulous administrative excellence!