Oral Surgery Surgical Assistant 2 YRS EXP REQ

Carolina Oral & Facial Surgery, PA, the practice of Dr. Bart D. Williams III, is a privately held practice, not corporate owned. Our mission is to deliver the highest quality of patient care and experience in oral and maxillofacial surgery in an environment in which we would like to be treated. *Ready to find a rewarding career and position you love? *

We are currently seeking candidates with exceptional customer service, clinical skills, and believe in giving patients their best experience to join our team as a Certified Surgical or Dental Assistant. We are committed to a workplace that facilitates growing your career in a practice built on teamwork and respect. You will join a team of amazing professionals and be part of a leading oral and maxillofacial surgery team known for clinical excellence, compassionate care, and a strong commitment to our patients.

Our practice offers a competitive compensation and benefits package, which includes:

• 21 Good Health Days per year
• Health, dental and vison insurance
• 401(k) with 3% match
• Paid annual license renewal
• Uniforms (brand and style selected by team member)
• Volunteer days in the community, team outings to classes for pottery, cooking, just to name a few.
• Continuing education and certification classes

*Duties will initially include the following and then expand with experience: *

• Serve as a welcoming face of our practice, delivering exceptional patient experiences
• Coordinate with the clinical team sterilization, tray set-up, storage of supplies, surgical and medical chart review, follow up with referring doctors, and patient chart documentation.
• Guide new patients through their first visit, providing clear communication and support while taking x-rays, documenting, and discussing their reason for consultation.
• Build positive relationships with patients while collaborating closely with the clinical and business office team.
• Contribute to a positive, professional, and patient-centered office environment.

· Coordinate tray and room set-up for surgeries, consults, and post operative patients.

· Answer calls with warmth and compassion when following up on surgery patients, scheduling, confirming, and adjusting appointments to best meet patient needs.

· Gather and verify patient medical history to carefully ensure accuracy and ease of care.

· Ensure all documentation and preparations are completed so each visit runs seamlessly

· Collaborate with our clinical and business teams, as well as referring offices, to resolve coordination of care needs with efficiency and care

· Serve as a trusted resource for patients, responding to questions and providing reassurance

· Welcome and assist surgery patients and their families on the day of surgery, offering calm support during check-in and post operative care.

• Maintain patient confidentiality and comply with HIPAA and clinical practice policies

Education and Certifications Required:

• Associate or Bachelor’s degree (expected if desire is professional school)
• Dental Assistant Certification (DANB)
• Current BLS/ACLS certification. PALS will be required

*We believe you’ll be off to a great start if you: *

• Have 2-3 years of experience in a surgical, dental, or medical office
• Have 1-2 years of experience in a hospital OR environment
• Have enthusiasm and a love for being highly organized, detailed, and talking with people
• Find happiness in making someone else’s day better in person or over the phone
• Want a position that offers career and individual growth, and is not just a job to clock in and out
• Have excellent written skills for communication through patient documentation, letters, emails, and texts.
• Value cross-functional team synergy to make exceptional patient care the top priority.
• Have passion and joy for learning every day and understand the importance of knowing the “Why” in patient care.
• Recently graduated from college and are seeking experience for a career in health care or professional school

*We believe that specific knowledge, skills and abilities are important to career success: *

• Computer literate with proficiency in Windows based programs.
• Knowledge and understanding of communication skills required when working with patients aged 2 to 100 and their families. This includes patients and families whose primary language is not English.
• Willingness to learn medical terminology and procedures relating to the oral cavity, head and neck.
• Highly organized with the ability to effectively prioritize duties and work as a team member.
• Enthusiasm to learn every day while caring for patients.
• Ability to positively address patient concerns and effectively resolve or seek assistance to solve challenge.
• Ability to communicate respectfully, clearly and concisely, both orally and in writing.

This opportunity is not a good match for you, if:

• You are uncomfortable communicating with patients, team members, and surgeon.
• You prefer working in a quiet environment or alone
• You dislike fast-paced team environments
• You do not like surgery or dental related procedures

*How You’ll Make a Difference: *

• Patients and families feel welcomed, respected, cared for, and at ease.
• You stay organized, dependable, and one step ahead.
• You demonstrate continuous professional growth and leadership potential.
• You actively contribute to a positive, patient -centered office team culture.
• *Apply today, we look forward to meeting you. *

Carolina Oral & Facial Surgery participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Job Type: Full-time

Work Location: In person

Collaborate with healthcare professionals • Private practice • Chairside assisting • Computer operation • Direct patient care • Spanish • Medical chart preparation • Dental office • Patient question and concern management • HIPAA compliance • Surgery • Preparing dental treatment areas • Personal protective equipment (PPE) use • PALS Certification • Phone communication • Pre-examination patient preparation • Dental receptionist • Computer literacy • Writing skills • Medical office experience • BLS Certification • Greeting customers • OR experience • Oral surgery assistance • HIPAA • Full-time • Greeting dental patients • Patient complaint handling • Care documentation • Assisting medical staff • Mid-level • Windows • ACLS Certification • 401(k) 3% Match • Health insurance • Working with individuals in post-surgery recovery • Medical scheduling • Preparing medical treatment area • Dental insurance • Patient history taking • Dental terminology • Emotional support for patients • Task prioritization • Dental x-ray • US work authorization • Desktop applications • Working with families • Computer skills • 401(k) matching • In-person • 1 year • Clinical confidentiality policies • Oral surgery • Care coordination • Associate's degree • Communication skills • Certified Dental Assistant • Cross-functional communication • Client interaction via phone calls