Dental Front Office

Dental front desk job description

Manage Patient experience

Welcome patients and visitors professionally Verify patient information and update records Manage check-in and check-out process Handle patient inquiries and concerns Schedule, confirm & coordinate dental appointments

Manage cancellations and rescheduling requests Send appointment reminders via phone, text, or email Improve provider schedules and treatment sequencing

Insurance and Billing Operations: Verify insurance benefits and verify pre-authorizations Present treatment estimates and payment options Manage accounts receivable and collections

Administrative Support: Maintain complete and accurate patient records Ensure workflow of practice management software Process payments and provide receipts Generate reports on collections and treatment acceptance