Dental Practice Manager- Bankers Hill

Help Us Grow Something Great

Soft Touch Dental Group is looking for an experienced Dental Office Manager who is passionate about leadership, patient care, and practice growth. This is an opportunity for someone who enjoys building strong teams, improving systems, and making a meaningful impact on the success of the practice.

We’re looking for a leader who takes initiative, leads by example, and knows how to inspire and hold a team accountable while maintaining a positive, supportive work environment.

Responsibilities

• Oversee daily front office operations and scheduling
• Lead, coach, and support the team
• Monitor production, collections, scheduling, and key performance indicators (KPIs)
• Identify opportunities to improve office efficiency and help grow the practice
• Oversee insurance workflows and patient financial coordination
• Partner with doctors and leadership to implement operational improvements
• Deliver an exceptional patient experience and foster lasting patient relationships
• Maintain a positive, professional, and team-oriented office culture

Qualifications

• Prior dental office management or lead front office experience required
• Strong knowledge of dental insurance, treatment coordination, and scheduling
• Proven ability to lead a team, hold team members accountable, and foster a positive work environment
• Self-motivated with the initiative to identify opportunities and implement solutions
• Strong leadership, communication, organizational, and problem-solving skills
• Microsoft Excel experience preferred
• Comfortable using dental practice management software
• Goal-oriented with a passion for helping grow a successful dental practice
• Exceptional customer service and patient communication skills

Compensation & Benefits

• Competitive pay based on experience
• Performance-based bonus opportunities
• 50% employer-paid health insurance after 90 days
• Paid holidays
• Paid Time Off (PTO)
• Opportunities for professional growth and advancement
• Supportive leadership team and collaborative work environment

Job Type: Full-time

Pay: Starting at $30.00 per hour, based on experience.

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program

Experience:

• Dental office management: 3 years (Required)

Work Location: In person

Streamlining administrative processes as a healthcare practice manager • Team management (1-5 team members) • Customer communication • Dental office • Customer relationship building • Expense management • Operational management • Operations coordination • Spreadsheets • Coaching • Paid holidays • In-person customer service • Practice management software • Dental insurance • Patient management software • Full-time • Mid-level • Health insurance • Medical scheduling • Dental insurance • Team development • Sales performance monitoring (sales process improvement strategies) • Health insurance knowledge • Paid time off • Team management • Bonus opportunities • Organizational skills • Leading team collaboration initiatives • Production monitoring • Dental office experience • Operational excellence initiatives • In-person • Employee discount • Patient services management • Leadership • Opportunities for advancement • Team motivation (leadership skill) • Communication skills • Referral program • Team building