Dental Front Office

Experienced Dental Treatment Coordinator

Gulf Coast Smiles — Cape Coral, Florida

Gulf Coast Smiles is a well-established, privately owned dental practice that has served the Cape Coral community since 2004. We are seeking an experienced, confident and compassionate Dental Treatment Coordinator to join our team.

This is an important leadership position within our practice. The right candidate will help patients understand their treatment needs, navigate financial and insurance questions, and confidently move forward with the care recommended by the doctor.

Our practice provides comprehensive general, cosmetic, implant and full-arch dentistry using advanced digital technology. We are looking for someone who enjoys connecting with patients, takes ownership of the schedule and is motivated by helping both patients and the practice succeed.

Primary Responsibilities

• Present treatment plans clearly, confidently and compassionately.
• Educate patients about recommended treatment and answer nonclinical questions.
• Discuss fees, insurance estimates, payment options and third-party financing.
• Secure appropriate deposits and financial arrangements before scheduling treatment.
• Schedule treatment efficiently to maximize the doctor’s and hygiene schedules.
• Follow up consistently with patients who have unscheduled or incomplete treatment.
• Monitor treatment acceptance, scheduled production and outstanding opportunities.
• Verify and explain dental insurance benefits and estimated patient responsibility.
• Maintain accurate patient records, notes and financial arrangements.
• Communicate professionally by telephone, text, email and in person.
• Work closely with the doctor, practice leadership and clinical team to provide an exceptional patient experience.

Required Qualifications

• Minimum of four years of experience in the dental field.
• Previous dental treatment-coordination or dental front-office experience.
• Strong knowledge of dental terminology, procedures and treatment-plan sequencing.
• Strong understanding of dental insurance, benefits and claim estimates.
• Experience discussing payment arrangements and third-party financing.
• Proven ability to manage and maximize doctor and hygiene schedules.
• Excellent telephone etiquette and verbal communication skills.
• Professional, positive and patient-focused attitude.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain composed in a fast-paced environment.
• Comfortable using dental practice-management software and learning new technology.

Experience presenting implant, cosmetic, comprehensive restorative or full-arch treatment is highly preferred.

What We Offer

• Competitive hourly compensation based on experience
• Monthly performance-bonus opportunity
• Paid time off and paid holidays
• Team dental benefits
• Professional growth and continuing education
• Modern, technology-driven work environment
• Stable position in an established, privately owned practice
• No corporate quotas or call-center environment

Compensation: $24–$28 per hour, based on experience, plus monthly bonus potential.

To apply, please submit your résumé and a brief message describing your dental experience and why you believe you would be a good fit for this position.

Qualified applicants will be contacted for a brief telephone screening followed by an in-person interview.

Gulf Coast Smiles 4905 Chiquita Boulevard South, Suite 104 Cape Coral, Florida 33914