Dental Front Office

<p></p><p> </p><p>Grin Pediatric Dentistry is a well-established, patient-focused pediatric dental practice dedicated to providing exceptional care in a warm, welcoming, and family-friendly environment. We are seeking a friendly, organized, and motivated <strong>Scheduling Coordinator</strong> to join our growing team.</p><p> </p><p>This role is ideal for someone who enjoys working with children and families, excels at communication, and thrives in a fast-paced dental office setting. The Scheduling Coordinator plays a key role in creating an outstanding patient experience by managing appointments, coordinating treatment schedules, verifying insurance benefits, and serving as a trusted resource for patients and parents.</p><h2>Position Details</h2><ul><li><strong>Schedule:</strong> Full-Time</li><li><strong>Days:</strong> Monday-Thursday</li><li><strong>Office Hours:</strong> 7:50 AM - 5:00 PM</li><li><strong>Location:</strong> Plano, TX</li><li><strong>Pay Range:</strong> $19-$23 per hour (based on experience and qualifications)</li></ul><h2>Benefits & Perks</h2><ul><li>Medical, Dental, Vision, and Life Insurance</li><li>Paid Time Off (PTO)</li><li>401(k) Options</li><li>End-of-Summer/Year Bonus Opportunities</li><li>Supportive Team Environment</li><li>Long-Term Career Growth Potential</li></ul><h2>What We're Looking For</h2><p>The ideal candidate is professional, dependable, and passionate about providing excellent customer service. They should be comfortable discussing treatment plans, verifying insurance coverage, and coordinating schedules, while maintaining a positive, welcoming attitude.</p><h3>Desired Qualities</h3><ul><li>Warm, friendly, and approachable</li><li>Positive and confident communicator</li><li>Organized and detail-oriented</li><li>Strong multitasker with excellent time management skills</li><li>Forward-thinking and proactive</li><li>Dependable and reliable</li><li>Team-oriented with a collaborative mindset</li><li>Receptive to feedback and committed to continuous improvement</li><li>Willing to go above and beyond for patients and teammates</li></ul><h2>Responsibilities</h2><ul><li>Answer incoming phone calls professionally and efficiently</li><li>Schedule and coordinate patient appointments</li><li>Greet, check in, and check out patients and families</li><li>Verify insurance benefits and communicate coverage information</li><li>Assist with treatment coordination and scheduling</li><li>Create and send emails to patients, specialists, and referring offices</li><li>Generate reports within dental practice management software</li><li>Scan and organize patient documents</li><li>Maintain a high level of accuracy, professionalism, and confidentiality</li><li>Provide exceptional customer service to patients and parents</li><li>Interact comfortably with individuals of all ages, especially children</li></ul><h2>Experience & Qualifications</h2><ul><li>Minimum of <strong>1 year of dental front office experience</strong> required</li><li>Strong understanding of dental terminology</li><li>Experience with insurance verification</li><li>Experience presenting or coordinating treatment plans</li><li>Scheduling experience in a dental office</li><li>Basic knowledge of dental billing and coding</li><li>Comfortable handling financial transactions</li><li>Strong computer and organizational skills</li><li>Excellent verbal and written communication skills</li><li>Seeking a long-term, full-time position</li><li>Experience in pediatric dentistry is a plus</li></ul><p><strong>Please Note:</strong> This position is intended for candidates seeking a long-term career opportunity and is not suited for students, recent graduates seeking temporary employment, or seasonal workers.</p><p>If you are passionate about helping children, enjoy working with families, and want to be part of a fun, supportive dental team, we would love to hear from you!</p><p> </p><p>INDHRCO01</p>