Dental Front Office

Front Desk Receptionist / Patient Experience Coordinator

At Serene Hills Dentistry, we believe the patient experience begins long before treatment starts. The first voice patients hear on the phone and the first smile they see when they walk through our doors sets the tone for everything that follows.

We're looking for a warm, organized, and service-minded Patient Experience Coordinator (Front Desk Receptionist) to join our growing private practice. This is more than a traditional front desk position—it's an opportunity to help create an exceptional experience for every patient while working alongside a close-knit team that genuinely enjoys what we do.

Serene Hills Dentistry is a locally owned, husband-and-wife dental practice committed to providing outstanding dentistry in a welcoming, relationship-focused environment.

What We're Looking For

Required Qualifications

Minimum 1 year of dental front office experience Excellent verbal and written communication skills Professional phone etiquette Outstanding customer service skills Strong organizational and multitasking abilities Positive attitude with a willingness to learn Dependable, honest, and team-oriented Comfortable using dental practice management software Primary Responsibilities Welcome patients and create a friendly, professional first impression Check patients in and out efficiently Answer incoming phone calls with warmth and professionalism Schedule and confirm appointments Process payments and assist with financial transactions Assist with patient forms and administrative tasks Help maintain an organized, clean, and welcoming reception area Work closely with the clinical and administrative team to ensure a seamless patient experience Jump in to support teammates whenever needed The Ideal Candidate

You are someone who:

Loves helping people and making them feel comfortable Stays calm and organized during busy days Pays close attention to detail Communicates confidently and professionally Takes pride in your work and enjoys being part of a team Understands that every interaction helps build trust with our patients Why Join Serene Hills Dentistry?

We believe great team members deserve a great workplace.

We offer:

Competitive compensation based on experience Paid Time Off (PTO) Medical and dental benefits 401(k) with employer matching Annual team outings and office trips Supportive, family-oriented culture Modern technology and a beautiful office environment Opportunities for professional growth and advancement

Position: Full-Time

Office Hours

Monday–Thursday: 7:30 AM – 4:00 PM Friday: 7:30 AM – 1:00 PM

Compensation Starting at $25.00 per hour, with higher pay available based on experience and qualifications.

If you're passionate about providing exceptional service and want to be part of a team that truly cares about its patients and one another, we'd love to meet you.