{"@context":"https://schema.org","@type":"JobPosting","title":"Dental Front Office","description":"

Patient Care Coordinator
$25/Hour +/- DOE | Full-Time | High-Performance Front Office Role
National Dental - An Established Dental Practice – The Bronx

Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a Patient Care Coordinator who delivers exceptional patient care in person—and ensures the business side of the practice runs smoothly and successfully.

If you’re a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team.

Why You’ll Love This Role

$25 per hour +/-, based on experience
Full-time schedule: 5 days/week, no weekends
Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays
401(k) with up to 4% match
Employee Assistance Program for you and your family
Voluntary benefits: pet insurance, identity theft protection, and more
Safe, PPE-protected, CDC-compliant environment
Continuing education opportunities

What You’ll Do

Deliver top-tier patient service at every touchpoint, from check-in to checkout
At check-in:
- Welcome patients warmly and create a positive start to their visit
- Reappoint for their next recare before they leave
- Collect over-the-counter balances with confidence
- Verify and update personal and insurance details
At checkout:
- Present treatment plans and associated fees clearly
- Convert treatment recommendations into scheduled appointments
- Provide after-visit documents (receipts, school notes, reminders)
Manage and work the recall/reappointment list to keep the schedule full
Monitor and minimize cancellations through proactive communication
Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal
Answer phones promptly and professionally, turning inquiries into booked appointments
Support compliance and maintain organized, accurate patient records

Requirements

What We’re Looking For

Minimum of 3 years dental front office experience (collections and scheduling experience required)
Strong skills with scheduling software and Microsoft Office
Experience with dental software systems preferred
Associates degree in business or office administration a plus
Solid communication skills and a professional, friendly demeanor
Highly organized, detail-oriented, and committed to both patient satisfaction and office performance

Benefits

Full-time opportunity, five days a week.

","datePosted":"2026-01-28T00:45:15","hiringOrganization":{"@type":"Organization","name":"ND Brooklyn"},"jobLocation":{"@type":"Place","address":"Brooklyn, NY"},"baseSalary":"$40,000-$65,000/yr","employmentType":"Full-time"}