Endodontic Dental Assistant

Endodontic Specialty Assistant (EFDA)

Multi-Location (Orlando and Kissimmee) We are hiring for a multi-location role. Please specify which location you are applying for: Orlando, FL and Kissimmee, FL. (Bi-lingual plus)

As a Specialty Assistant for Mid-Florida Endodontics, patient care is your #1 priority and focus. Your ability to value and improve the patient experience will play a major role in the delivery of extraordinary dental care. Specialty Assistants are a critical part of our mission because they not only support the patient, they provide the doctor with valuable assistance on patient procedures. The Specialty Assistant has direct responsibility for the patient’s excellent experience while 'in the chair,' and patient retention overall. You are unique, and so are we! It’s time you worked with an organization that appreciates you, challenges you, and helps your professional growth with a team of people dedicated to quality, patient care, and leading the industry with innovation. We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner. Flexibility, analytical skills, collaboration, and follow-up are all needed in our dynamic state-of-the-art practice environment. So how about it? Are you passionate about an opportunity like this? We want you to learn more about us! Reference our career site, MyMFE.com, and spend a few minutes learning about the culture, values, and people! Of course, there are some requirements for all Specialty Assistants:

Provide exceptional customer service, with excellent chair-side manner, by making the patient the #1 priority. Be present, engaged and ready to work at all assigned shift times. Take direction from the doctor, assist them with all procedures, and anticipate their needs. Take accurate, high quality radiographs & CBCT. Placement of a rubber dam. Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notes. Clean, sterilize and prepare the equipment and operatory, per the organizations procedures and guidelines, prior to a patient’s appointment. Perform efficient and accurate procedures to help maintain the schedule and patient flow. Educate the patients and address their questions and/or concerns. Demonstrate good teamwork to deliver an extraordinary experience for every patient. Partner with the Doctors, Practice Leaders and support staff to maintain excellent patient service and integrity within the organization. Assist the front office staff with scheduling as needed. When assigned by the Practice leader, monitor the level of dental supplies. Promote and market Mid-Florida Endodontics services. Complete checklists as assigned and participate in daily huddles to ensure that every single dayflows smoothly. Maintain patient confidentiality through HIPAA compliance. Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations. Complete all Learning Management System requirements

Qualifications:

Education/Certification:

Minimum high school diploma or equivalent required

Current radiography certification required

Dental Assistant certification, as required by state, or ability to become certified

Current certification in Cardiopulmonary Resuscitation (CPR) preferred

Maintain annual OSHA, HIPAA and Infection Control training

Skills/Abilities:

Experience in a professional environment with direct patient contact preferred

Excellent positive attitude and customer service skills

Professionalism and integrity in all aspects of job, including imagine and both verbal and writtencommunication skills

Possess exceptional interpersonal and relationship building skills, including conflict resolution skills

Strong organizational, planning and analytical skills

Ability to multi-task and remain calm in a rapidly changing environment

Computer proficiency and the ability to learn new programs as required

Work environment/Conditions:

Overtime required as approved by Practice LeaderTravel required to perform job functions and as needed for trainingSafety procedures and personal protective equipment required to minimize the risks from radiographs and blood-borne pathogensPotential of prolonged sitting and standing

Mid-Florida Endodontics is an Equal Opportunity Employer and does not tolerate discrimination of any kind. Disclaimer: The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. The organization management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Job Type: Full-time

Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance Education: High school or equivalent (Required) Experience:

Dental assisting: 1 year (Required) License/Certification: EFDA License (Required) CPR Certification (Required) Certified Dental Assistant (Required)