Scheduling Coordinator Dental Front Office

Join our progressive dental team as a Front Desk/Scheduling Coordinator/Patient Communications Specialist. We are a well-established, general dentist practice in the South Fayette area serving Fayetteville, Peachtree City, and Senoia. We pride ourselves on providing exceptional patient care and on maintaining a welcoming, family-oriented environment. We are seeking an experienced, energetic, organized, and compassionate Scheduling Coordinator to be the first and best impression of our growing dental practice. This position is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and understands that exceptional customer service begins with the very first phone call.

What we offer: A competitive salary based on experience Paid vacation and sick leave pay after one year Paid holidays Health insurance A retirement plan Continuing education opportunities

As the first point of contact for our patients, you will play a vital role in creating an outstanding patient experience while keeping our schedule productive and our communication seamless.

Responsibilities: • Answer incoming phone calls professionally and warmly • Schedule and confirm patient appointments to maximize office productivity • Manage appointment requests, cancellations, and wait lists • Greet patients and provide a welcoming first impression • Respond promptly to emails, text messages, and other patient communications • Verify patient information and update records accurately • Coordinate with the clinical team to ensure an efficient daily schedule • Make outbound calls for appointment confirmations, overdue treatment, and recall visits • Educate patients on office policies and appointment expectations • Maintain confidentiality and comply with HIPPA regulations • Assist with other administrative duties as needed

Qualifications: • Previous dental front office experience preferred • Experience with dental practice management software preferred • Excellent verbal and written communication skills • Friendly, professional, and compassionate demeanor • Strong organizational and multitasking abilities • Dependable with excellent time management skills • Ability to remain calm and positive in a busy environment • Strong customer service mindset and team-oriented attitude

Our ideal team member is someone who loves building relationships with patients and takes pride in delivering outstanding customer service. This person is someone who is proactive and solutions-oriented in addition to being someone who communicates clearly and confidently, enjoys working as part of a team, and is reliable, positive, and eager to learn. If you are passionate about helping patients feel welcomed and cared for while keeping a busy dental practice running smoothly, we’d love to meet you!