Dental Front Office

We are looking for an exceptional person who loves to work with people and is a GREAT TEAM PLAYER! Candidates Must have Dental Front Desk experience, and management experience is a plus! This is not an entry-level position. This position requires a candidate to be comfortable with communicating on the phone and in person. Our office requires a more high-end approach and concierge-type of patient care. We also have a great office vibe and culture with a work/life balance. Implant and ortho consulting knowledge is a plus. Essential Duties and Responsibilities include greeting and checking in patients, updating all necessary patient information, and verifying insurance. Maintain accountability with all marketing leads and create systems to track and follow up with all leads. Maintain daily visibility on the schedule to ensure daily goals are met. Answers phones and schedules and/or cancels patients’ appointments appropriately, answers inquiries about procedures, cost, and insurance. Experience with working on outstanding insurance claims is a plus! Knowledgeable with insurance verifications, PPO, and fee-for-service. Checks patients out, collecting any out-of-pocket costs, and scheduling the next visit. Responds to email, online, and voicemail appointment requests and inquiries. Communicate with patients via phone, email, and text message utilizing patient Management software (Weave), Dentrix is a must ! Confirms appointments/ post op / preop calls. Skills involved in organizing and presenting treatment plans to patients to get case acceptance after the doctor's examination. Responds to records requests and sends out records as appropriate. Follows up with patients for next visit procedures when they are overdue for an appointment, and/or need to schedule treatment. Must have the ability to multitask and handle the pressure of a fast-paced environment. Taking ownership of the office and taking care of everyday tasks around the office is necessary, including cleaning the office Dentrix weave HIPPA KNowledge ADA Code