Dental Front Office

Dental Business Team Member / Patient Coordinator

Private Practice | Roswell, GA | Monday–Thursday

Are you an experienced dental professional who enjoys helping patients, keeping a schedule productive, and making sure nothing falls through the cracks?

Kirby Dentistry is a privately owned dental practice in Roswell looking for an experienced, dependable Business Team Member / Patient Coordinator to join our team.

We are looking for someone who takes ownership of their responsibilities, communicates well with patients and teammates, and understands that the business team plays an important role in both the patient experience and the success of the practice.

Position Details Monday–Thursday 7:30 AM–4:00 PM Private, doctor-owned practice Dentrix practice-management software Competitive hourly pay based on experience Small, established team No Fridays or weekends Responsibilities Answer phones and provide a warm, professional patient experience Schedule appointments effectively and help maintain a productive schedule Respond to patient calls, texts, emails, and voicemails promptly and completely Follow up on cancellations and work to refill openings Confirm appointments and proactively manage the schedule Help reactivate overdue patients Follow up with patients regarding recommended treatment Coordinate new-patient appointments and communication Check patients in and out as needed Collect payments and discuss basic financial arrangements Maintain accurate patient information in Dentrix Communicate effectively with the clinical and business teams Recognize problems, take ownership, and follow through until they are resolved Who We're Looking For

Our ideal candidate:

Has previous dental front-office experience Has experience with Dentrix or similar dental software Understands dental terminology and common dental procedures Is comfortable discussing treatment and scheduling recommended care Is confident communicating about fees and collecting payment Is organized and able to prioritize throughout a busy day Is warm and compassionate with patients while remaining professional Takes initiative rather than waiting to be told what needs to be done Understands the importance of following through on every patient communication Can work independently while also being a strong team member Wants to find a dental home and grow with a practice long-term What Matters to Us

We believe excellent patient care starts before the patient ever enters the treatment room. Our business team should make patients feel welcomed, cared for, and confident that we will follow through on what we tell them.

We're looking for someone who sees an unanswered voicemail, cancellation, unscheduled treatment, or opening in the schedule and thinks, “What can I do to take care of this?”

If you have dental front-office experience and are looking for a private practice where your contribution is noticed and appreciated, we'd love to hear from you.

Kirby Dentistry Roswell, Georgia