Dental Office Manager

Riverside Dental Group & Dental Associates is a dynamic, growing dental practice group with a strong reputation for quality patient care and a supportive team environment. We are looking for an experienced, motivated Practice Manager to join one of our Riverside locations.

This is more than a management position—it’s an opportunity to lead a team, make an impact, and grow your career. We believe great leaders are developed, which is why we provide training, mentoring, and the tools you need to succeed.

Why Join Us?

• Join an established and continuously growing dental practice
• Supportive leadership, training, and ongoing mentoring
• Opportunities for personal and professional growth
• A collaborative team culture where your ideas and strengths are valued
• An entrepreneurial environment where you can take ownership and make a difference
• A leadership role focused on both team success and patient experience

The Practice Manager will oversee the day-to-day operations of the office while helping create a positive, efficient, and patient-focused environment. This position may also include treatment coordinating and front desk responsibilities, depending on the needs of the practice.

What You'll Do

• Lead, motivate, and develop the dental team
• Supervise, train, coach, and evaluate staff performance
• Build a strong team culture centered around teamwork, accountability, and patient care
• Monitor and improve the overall patient experience
• Address patient concerns and resolve complaints professionally
• Support the financial and operational goals of the practice
• Develop and implement processes that improve efficiency, production, and profitability
• Monitor treatment acceptance and ensure timely follow-up on unaccepted treatment
• Track and monitor new-patient referral sources
• Work closely with providers and management to ensure smooth patient consultation and examination processes
• Assist with treatment presentations and consultations when needed
• Educate patients about treatment plans, financial arrangements, and dental benefits
• Prepare and manage patient appointments, including benefit information and appointment confirmations
• Review patient accounts, financial agreements, and other necessary information with patients
• Help oversee accounts receivable and accounts payable processes and identify opportunities for improvement
• Ensure staff are properly trained on office systems, procedures, and patient service expectations
• Stay current with new regulations, safety protocols, technology, and practice requirements

What We're Looking For

Required:

• Minimum 5 years of dental practice management experience
• Previous experience as a Treatment Coordinator, RDA, or RDH is highly valued
• Proven experience supervising and developing a dental team
• Strong leadership, organizational, and problem-solving skills
• Experience training and evaluating employees
• Strong patient service skills and the ability to confidently handle challenging situations
• Excellent communication and interpersonal skills
• Professional appearance and a positive, approachable attitude
• Ability to manage multiple priorities in a fast-paced environment
• Strong computer skills, including Microsoft Office, email, and internet applications
• Experience with dental practice management software, imaging, and digital file-sharing systems
• Ability to understand and explain dental insurance benefits, including PPO and HMO plans
• Strong understanding of treatment coordination and patient financial discussions

Preferred:

• Bilingual Spanish/English
• Experience with comprehensive treatment planning and case presentation
• Experience in a multi-specialty or multi-provider dental practice

The Ideal Candidate

We’re looking for someone who is confident, energetic, organized, and genuinely enjoys leading people. You know how to hold a team accountable while also creating an environment where employees feel supported and motivated.

You’re comfortable talking with patients, discussing treatment and finances, solving problems, and jumping in wherever needed. Most importantly, you understand that a successful dental practice starts with a great team and an exceptional patient experience.

If you're ready to take the next step in your dental career and want to be part of a fun, professional, team-oriented, and growing organization, we'd love to hear from you!

Apply today and tell us why you're the right fit for our team!

NO PHONE CALLS PLEASE.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• dental management : 5 years (Required)

Work Location: In person

Streamlining administrative processes as a healthcare practice manager • Patient treatment planning • Spanish • Patient follow-up care • Customer communication • Staff supervision • Teamwork • Dental office • Patient question and concern management • Dental care patient counseling • Team supervision • Accounts receivable management • 5 years • Computer literacy • Coaching • Health insurance policy knowledge • In-person customer service • Operations coordination planning • Practice management software • Dental insurance • Health insurance plan information • Patient management software • Full-time • Patient complaint handling • English • Improving operational efficiency • Performance management • Health insurance • 401(k) • Team development • Patient experience leadership • Flexible spending account • Accounts payable management • Professional development support • Financial operations management • Paid time off • Financial records review • Team training • Registered Dental Assistant • Mentoring • Leading team collaboration initiatives • Front desk • Dental treatment planning • Medical accounts receivable management • Employee assistance program • Vision insurance • Productivity software • Appointment scheduling • In-person • Employee discount • Process improvement planning • Customer satisfaction improvement • Senior level • Patient education • Care coordination • Registered Dental Hygienist • Team motivation (leadership skill) • Communication skills • Life insurance • Team building