Dental Front Office

Our office is looking for a motivated and compassionate Treatment Coordinator to join our culture-driven team full-time. This is a high-paced, patient focused office with a strong team. We are looking for a long-term addition who wants to find a permanent home.

Responsibilities: 

• Assist New Patients on completing demographic forms as necessary, review forms, and update on system for new and existing patients 
• Educate and discuss the dentist’s treatment plan with the patient after diagnosed and reviewed by the clinical staff, explain, promote, and adhere to company payment policies and procedures 
• Obtain high treatment acceptance by explaining cost of treatment, insurance coverage and finance options 
• Present treatment plans and give estimates of treatment costs in an effective manner 
• Achieve sales and collection goals 
• Track all outstanding treatment plans, make phone calls for recalls and unscheduled treatment plans daily 
• Submit, track and follow-up on pre-authorizations 
• Solicit referrals from patients post operatively while at the same time tracking patient satisfaction with work provided 
• Answer phones and schedule appointments 
• Collect payment from patients prior to visit and allocate accordingly 
• Batch insurance claims accordingly
• Monitor ledgers on a daily basis for the following day to ensure that there are no outstanding balances 

Qualifications:

• Professional, prompt and excels in providing top-notch customer service
• Excellent, strong interpersonal and organizational skills 
• Team-player (There is no 'I' in T.E.A.M) 
• Multi-tasker, who is detail oriented 
• Computer savvy 
• Knowledge of dental terminology and understands insurance plans/benefits and accounts receivables 
• At least 3 years’ experience in treatment planning/financial coordinating

This office is fully compliant and practices all recommended PPE practices.  We are an equal opportunity employer.