Dental Front Office

Treatment Coordinator / Patient Care Coordinator

Beverly Hills Pediatric Dental Practice

$30–$50+ per hour, depending on experience + performance-based bonus We are looking for an exceptional Treatment Coordinator / Patient Care Coordinator to join our growing pediatric dental practice in Beverly Hills.

This is not a traditional receptionist position.

We are looking for someone who is warm, polished, highly organized, confident discussing treatment and finances, and genuinely enjoys helping families move forward with the care their children need.

The ideal candidate is someone who naturally takes ownership, follows through without being reminded, communicates beautifully with parents, and does not let important treatment plans fall through the cracks.

What You’ll Own: Present treatment plans to parents clearly, confidently, and compassionately

Review insurance estimates, patient portions, financial arrangements, and payment options

Help families understand the importance and timing of recommended treatment

Schedule treatment before families leave whenever possible

Follow up consistently with families who have unscheduled treatment

Track pending treatment and identify why cases are not moving forward

Coordinate larger restorative, sedation, and hospital/GA cases

Follow up on insurance predeterminations and outstanding approvals

Maintain accurate treatment notes and communication

Collaborate closely with our doctors, clinical team, and front office

Monitor treatment acceptance and scheduling metrics

Help create an exceptional experience for every family from diagnosis through completed treatment

You May Be a Great Fit If You Are:

Extremely personable and comfortable speaking with parents

Confident discussing treatment costs and financial arrangements Organized and naturally detail-oriented

Persistent without being pushy

Someone who follows through until something is completed

Calm under pressure Professional, polished, and emotionally intelligent Comfortable being accountable to measurable goals

Excited by improving systems and finding better ways to do things

A strong team player who also works independently

The kind of person who notices something needs to be done and simply takes care of it

Experience Dental front-office or treatment-coordination experience is strongly preferred.

Experience in pediatric dentistry, orthodontics, oral surgery, cosmetic dentistry, or another treatment-driven dental environment is especially valuable.

However, we care as much about attitude, communication, ownership, and follow-through as we do about years of experience. Knowledge of Open Dental is a plus but not required.

What Success Looks Like You will know you are succeeding when: Parents understand their child’s treatment and feel comfortable moving forward

More families schedule recommended treatment before leaving the office

Unscheduled treatment is actively followed rather than forgotten

Treatment plans do not sit untouched for weeks or months Parents receive thoughtful and consistent follow-up

Our doctors always know where major pending cases stand

The treatment pipeline is organized, measurable, and well managed

About Our Practice We are a modern, high-quality pediatric dental practice in Beverly Hills focused on providing an exceptional experience for children and their families.

We care deeply about clinical excellence, patient experience, teamwork, professionalism, and continuously improving the way our practice operates.

We are looking for someone who wants more than simply “a front-office job.” We want someone who is excited to become an important part of the growth and success of the practice.

Compensation $30–$50+ per hour depending on experience and ability, with the opportunity for additional performance-based compensation.

For an exceptional candidate with a strong treatment-coordination track record, we are willing to be competitive.

To Apply Please send your resume along with a short note answering: What makes you exceptional at helping patients move forward with recommended treatment?

We are especially interested in candidates who can give a specific example of a time they successfully helped a hesitant patient or parent move forward with treatment.