Dental Front Office

Front Office Coordinator — Smile NRH

Smile NRH is hiring! We are looking for an experienced Front Office Coordinator to join our privately owned dental practice in North Richland Hills.

We are looking for someone who is friendly, professional, organized, and confident managing patients, scheduling, insurance, and daily front office responsibilities.

Qualifications: -At least 1 year of dental front office experience required -Experience with Open Dental preferred -Familiarity with YAPI and Vyne is a plus -Experience working with dental insurance, benefit verification, and claims -Working knowledge of dental terminology and common procedures -Excellent phone etiquette, communication, and computer skills -Organized, detail-oriented, and able to manage multiple priorities -Friendly, professional, dependable, and patient-focused -Comfortable discussing treatment, insurance estimates, and patient financial responsibility -Ability to work independently while also being a supportive team member

Responsibilities: -Greet patients and provide a warm, welcoming experience -Manage patient check-in and check-out -Answer phones and respond to patient calls and messages professionally and promptly -Schedule patients for recommended treatment and recare appointments -Help maintain a productive schedule by filling open appointments and following up with overdue patients and unscheduled treatment -Verify insurance eligibility and benefits and maintain accurate insurance information -Submit insurance claims and necessary documentation and follow up on outstanding claims as needed -Present treatment plans and clearly communicate estimated patient portions -Collect copays, deductibles, and patient balances -Coordinate with the doctor, hygienist, assistants, and other team members to keep the day running smoothly

Hours & Benefits: Monday–Thursday | 8:00 AM–5:30 PM No evenings or weekends — 4-day workweek! We offer competitive pay and benefits, including paid holidays, PTO, sick pay, and bonus potential.

About Us: Smile NRH is a privately owned general dental practice located in the rapidly growing North Richland Hills area. We are committed to providing high-quality dental care with an emphasis on personal attention, patient education, and building lasting relationships with our patients. We value a team environment where everyone takes ownership of their responsibilities, communicates well, and works together to provide an excellent experience for our patients.

If you are an experienced dental front office professional who is looking for a great team, a consistent 4-day workweek, and an opportunity to be part of a patient-focused private practice, we would love to hear from you!

To apply, please submit your application with your current resume attached. We look forward to hearing from you!