Pediatric Dental Front Office

We are immediately seeking an experienced Front Office Staff Member to join our Pediatric Dental office.

Responsibilities: • Coordinate and manage all aspects of patient communication including: appointment scheduling, check-in/check-out at front desk and all phone/email appointment inquiries and reminders. • Verify dental insurance eligibility and detailed benefits, effectively communicate all estimates and financial responsibilities to clients, and collect payments. • Accurately submit dental insurance claims and provide detailed follow up until the claims are received. • Coordinate the daily office schedule including patient appointments and surgical schedule. • Maintain detailed electronic dental records and thorough documentation of all patient communication. • Other various office duties include but are not limited to: operating credit card processing machine, answering phone, maintaining office supply inventory, and creating spreadsheets and suggested reports as required.

Qualifications: • Must have four year college degree with background in communication, marketing, or other business related field preferred. • Previous experience in front desk customer service or other similar work experience in dental setting strongly recommended. • Extensive knowledge of Microsoft Office software required. Prior use of Dentrix Ascend is preferred but not required. • Candidates must be highly motivated and have the organizational skills to successfully ensure our office operates in a timely and friendly manner, while upholding our dedication to provide a clean, safe, fun environment for our patients and families at all times.

PLEASE NOTE: Candidates will ONLY be considered if applying online through this service. Please allow our current staff to focus on our daily workload by not directing inquiries via phone, fax or email. Thank you.