Periodontal Dental Front Office

High quality, fee for service periodontal office. Not in network with any HMO or PPO insuriance programs. Current front desk manager of many years plans to retire.

The Front Desk is a vital role within a specialized dental practice focusing on periodontal and dental implant patients. The front desk position is the first point of contact for new and returning patients. This person must be able to project a knowledgeable, competent, and understanding image to patients, both in person and over the phone.

Patients are typically scheduled four days per week for the doctor and hygienist: Monday, Tuesday, Thursday, and Friday. Initially the new employee would work several days per week along side the current, retiring front desk manager, to learn responsibilities, become comfortable with office routine and computer system, and engage with the rest of the staff.

Responsibilities:

Manage reception and welcome patients Handle incoming phone calls with professionalism Schedule appointments using specialized scheduling software Perform accurate data entry using dental office management software Present doctor created treatment plans, fees, and payment responibilities to patients Collect and record fees for services from patients Submit and follow up patient insurance claims Transcribing doctor dictated reports to referring doctors and insurance companies

Required Qualifications

High school diploma or equivalent Proficient in data entry Strong telephone etiquette and communication skills Comfortable working with computer applications, including specialized dental practice software Ability to properly type and format verbally recorded dictated letters and reports

After initial 30 day introductory period, the following benefits are provided: Optional Group healthcare insurance (Involves salary adjustment) Two weeks paid vacation during July when office is closed for summer break. One work week (29 hrs) personal or sick days (prorated for new hire). Unused hours paid as bonus at year end. Paid national holidays, as well as Jewish High Holidays and Doctor's birthday, if occurring on work days.

We place the highest priority on the patient's best interests, rather than practice financial considerations. We have a very relaxed office environment, with unhurried daily patient scheduling, and compassionate caring staff, who enjy working together. We take pride in offering highest quality, personalized patient care.