Orthodontic Dental Front Office

Patient Care Coordinator (Front Desk → Treatment Coordinator Growth Track)

Our office is a growing orthodontic practice focused on personalized care, advanced technology, and an exceptional patient experience. We are looking for an energetic, organized, self-starter and personable Patient Care Coordinator to join our team and grow with our practice. This role will initially focus on front desk coordination and patient communication, with the opportunity to transition into a Treatment Coordinator role as training and experience develop.

Responsibilities: Welcome patients and families with warmth and professionalism Answer phones, texts, and patient inquiries Schedule appointments and manage patient flow Verify insurance benefits and assist with claim submission Collect payments and review financial arrangements Follow up with prospective patients and pending treatment plans

Growth Opportunity: As the practice continues to expand, this role offers the opportunity to grow into a Treatment Coordinator position involving: New patient consultations Treatment presentation Financial coordination Case acceptance support

Qualifications: Strong communication and customer service skills Positive attitude and professional demeanor Highly organized and detail-oriented Self starter Ability to multitask in a fast-paced environment Team player with a willingness to learn and grow Dental or orthodontic experience preferred, but not required for the right candidate *Bilingual preferred

Why Join Our Office? Positive and supportive team culture Opportunity for mentorship and professional growth Modern, fully digital orthodontic practice Competitive compensation Bonus and advancement opportunities Eligible for select benefits after successful completion of a 90-day probationary period

Salary: $18-$22 depending on experience

Location: Rome, GA

If you are excited about growth, patient care, and being part of a growing orthodontic practice, we would love to meet you!

*Please apply by sending resume to [sign in to DentalPost to see current contact info] only.