Dental Front Office

• Schedule: Mon–Thu, 8:00 AM – 5:00 PM (1-hour lunch) | Fri, 8:00 AM – 1:00 PM

-Position Type: Full-Time Our growing, state-of-the-art practice in Hamilton Mill is looking for an exceptional Front Desk Coordinator to join our friendly, caring, and highly communicative team! We pride ourselves on providing top-tier patient care and kindness, and we are looking for a flexible, growth-minded professional who complements our positive work culture.

⚠️ Important Application Requirement: We are strictly reviewing candidates with a minimum of 5 years of Dental Front Desk experience. If you do not meet this qualification, please do not apply.

Key Responsibilities

Under both direct and indirect supervision, you will serve as the face and voice of our practice, managing routine clerical, administrative, and financial functions: -Patient Experience: Welcome patients, answer inquiries, manage phone lines, and provide exceptional customer service. -Scheduling: Efficiently fill, manage, and confirm daily schedules and appointments. -Insurance & Billing: Verify insurance benefits, respond to Explanations of Benefits (EOBs), and accurately track/balance credit transactions. -Treatment Coordination: Present treatment plans, explain cases clearly to patients, and collect fees/copays. -Administration: Maintain organized paper and electronic files, and draft professional correspondence to patients and insurance providers.

Job Requirements

-Software: Must be highly proficient in Dentrix. -Compliance: Maintain the highest level of confidentiality in accordance with HIPAA standards, and strictly adhere to OSHA and office safety guidelines. -Communication: Demonstrate active listening, excellent reading comprehension, and strong verbal/written communication skills. -Professionalism: Maintain a detail-oriented, professional demeanor at all times (including comfort working around standard clinical sights/smells, such as blood). -Adaptability: Possess a flexible, open-minded attitude with a willingness to assist in other areas of the office as duties evolve.

Qualifications

-Experience: Minimum of 5 years of dedicated dental front desk experience (Required). -Education: College diploma (Required).

If you are a qualified professional looking to grow with a wonderful team, we want to hear from you! Please reach out to schedule an in-person interview so you can meet our team and tour our beautiful, state-of-the-art practice. We look forward to meeting you soon! 😊