Dental Front Office

Patient Experience/Hygiene Coordinator Join Our Team! We are looking for a friendly, organized, and motivated Patient Experience/Hygiene Coordinator to join our growing periodontal practice. If you enjoy helping patients, thrive in a fast-paced environment, and have exceptional attention to detail, we'd love to meet you!

Responsibilities • Welcome patients and provide an outstanding patient experience. • Check patients in and out and collect payments. • Schedule hygiene and recall appointments efficiently. • Keep the hygiene schedule full by filling cancellations and managing short-notice openings. • Confirm upcoming appointments through text, phone, and email. • Ensure every patient leaves with their next hygiene appointment scheduled. • Maintain recall, ASAP, and follow-up lists for patients due for hygiene care. • Verify patient charts are complete, including health history forms and necessary x-rays. • Request and upload x-rays from referring offices before appointments. • Send hygiene reports and x-rays to referring dentists after patient visits. • Answer phones and assist patients with scheduling, treatment questions, and payments. • Document appointment changes and patient communications accurately.

Qualifications • Previous dental front office or scheduling experience preferred but not required. • Excellent communication and customer service skills required. • Strong organizational and multitasking abilities. • Detail-oriented with the ability to prioritize in a busy office. • Positive attitude, professionalism, and a strong work ethic.

What We're Looking For The ideal candidate is someone who: • Loves creating a positive patient experience. • Is proactive and takes initiative. • Works well as part of a team. • Enjoys keeping schedules organized and running smoothly. • Takes pride in accuracy and efficiency.

If you're looking to join a supportive team that values exceptional patient care and excellent customer service, we'd love to hear from you!