Dental Front Office

Dental Treatment Coordinator – Patient Care & Case Acceptance Focus

Charlotte, NC (Ballantyne Area)

Join a Practice Where Patient Care and Team Culture Come First

Aten & Garofalo Dentistry is seeking a Treatment Coordinator to join our established, highly reputable two-doctor practice in the Ballantyne area of Charlotte.

This is a key role within our practice - supporting patients in understanding their treatment, navigating financial options, and feeling confident moving forward with their care.

What You’ll Do

● Guide patients through treatment plans and help them understand the value of their care

● Discuss financial options and support patients in making informed decisions

● Partner closely with doctors and clinical team to ensure seamless case presentation and follow-through

● Track and follow up on unscheduled treatment

● Support scheduling and coordination of treatment appointments

● Deliver a high-touch, personalized patient experience

● Communicate clearly and confidently with patients and team members

What We’re Looking For

We’re looking for a team member who brings strong communication skills and a genuine passion for patient care.

The ideal candidate:

● Has 2+ years of dental experience (Preferred)

● Communicates clearly and confidently, with the ability to simplify complex information

● Is comfortable discussing financials and helping patients move forward with treatment

● Is organized, detail-oriented, and able to manage multiple priorities

● Thrives in a collaborative, team-oriented environment

● Values building long-term relationships with patients and teammates

Why Join Aten & Garofalo Dentistry

We are a knowledgeable and compassionate team focused on individual patient needs while providing exceptional dentistry in a family-oriented atmosphere.

Our core values guide everything we do: Integrity Unity Dedication Professionalism Growth Compassion

You’ll be joining an established, highly respected two-doctor practice where collaboration, communication, and growth are prioritized.

This is a team that values strong relationships—with patients and with each other—and where your role plays a key part in the overall patient experience and success of the practice.

Compensation & Benefits

● Competitive salary, based on experience

● Signing bonus

● PTO

● Profit sharing

● Dental benefits

● Health stipend

Work Location: In person

Interested in Joining Our Team?

We’d love to connect with you.