Treatment Coordinator Dental Front Office
Job Description
Are you tired of the same old quiet, clinical dental office? We do things differently here! We believe that a dental practice should be professional, but it should also be high-energy, positive, and downright fun to work in. We treat our team like family and our patients like guests in our home.
Our center is a bit different from your normal dental office. In addition to general and cosmetic dentistry, we feature two state-of-the-art full surgical suites where we provide advanced treatments including dental implants, implant-retained dentures, and oral surgery. If you love people, bring positive vibes, and want to be part of a winning team, you’ll fit right in!
What We’re Looking For: We are searching for the most amazing Insurance & Treatment Coordinator to add to our seasoned, dynamic team. Because of our advanced surgical and denture workflows, we need a motivated individual who is comfortable navigating both patient care and the financial side of dentistry.
Ideally, you bring strong skills in:
Treatment Coordinating: Confidently presenting treatment plans, discussing financial options, and scheduling cases (especially implants and denture workflows).
Insurance & Billing: Verifying benefits, submitting dental claims, and diligently following up on outstanding claims and payments.
The Tech Stack: Proficiency with the Weave Portal (for patient communication) and Dentrix / Dentrix Ascend is a major plus!
What You’ll Do:
Be a warm, energetic force at the front office, greeting patients and managing phone inquiries with stellar communication skills.
Present comprehensive treatment plans to patients, helping them understand their dental needs and investment.
Coordinate insurance billing, handle claim submissions, and manage accounts receivable/outstanding insurance claims.
Schedule surgical and restorative treatments to keep our clinical schedule running smoothly.
Contribute daily to our fun, collaborative, and lively team culture.
Qualifications We Love (But Aren't Required):
Experience: Previous dental front office, billing, or treatment coordinating experience.
Industry Knowledge: Familiarity with dental insurance billing, coding, and denture/surgical procedures.
Software Savvy: Proficiency in Dentrix or Dentrix Ascend is a huge plus.
Vibe: A great, inviting attitude, proficient phone skills, and a motivation to help our team win.
What We Offer:
A fun, lively, and incredibly supportive work environment with a seasoned team.
An exciting, advanced clinical setting where you can grow your skills.
Competitive pay based on experience.
A team that genuinely enjoys working together!
How to Apply: If you’re ready to bring your insurance expertise, coordination skills, and awesome personality to a workplace you’ll actually look forward to coming to every day, we want to hear from you! Please send your resume and a quick note about why you’d be the perfect fit for our team. We look forward to hearing from you!
Job Details
- Job Type
- Full-time
- Salary
- $45,000-$75,000/yr
- Median for Office Staff in NC: $54k/yr
- Specialty
- Office Staff
- Posted
- July 16, 2026
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