Dental Office Manager

A team that supports each other and pays attention to the details makes the difference in how your day will be. Will it be chaos or will you overcome whatever comes your way?

We are a thriving, progressive private practice that has built a strong reputation for exceptional patient care. We understand that every patient and their oral health needs are unique and provide customized dental solutions to change patients’ lives. With unparalleled implant options, our team takes pride in helping our communities be healthier, feel better and smile with confidence.

*This is not a typical Dental Office Manager position and requires a seasoned professional to navigate the daily operations. *Previous multi-unit dental practice leadership experience would be invaluable as the office hours won't always be the hours for this role. The incumbent will lead a team of 20 in an intense, implant-focused, fee for service practice with many moving parts. We are seeking a highly organized, detail-oriented, strategic, committed Office Manager to lead our team and play an intricate role in our success by executing all areas of our practice at the highest level.

What you’ll do as an Office Manager:

• Manage daily operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility
• Deliver treatment plan presentations and effectively communicate recommended treatments to patients, helping them understand the importance of their oral health and moving forward with treatment
• Partner with the Dentist(s) and Director of Operations to lead the team by developing a collaborative, positive environment to support each member’s success and development
• Deliver a superior patient experience demonstrating compassion, responsiveness and sensitivity to patient needs
• Complete all administrative tasks accurately and timely making sure nothing slips through the crack and things are done correctly

What you’ll bring:

• Bachelor’s degree in a business or healthcare discipline preferred, but not required
• Five (5) years’ experience as a Dental Office Manager with knowledge of dental practice operations, terminology, procedures, and insurance claims/billing, P&L responsibility
• Ideal candidates will have multi-unit dental practice leadership experience
• Highly effective in treatment plan presentations and gaining case acceptance
• Effetive leadership style with the ability to set clear expectations, hold the team accountable, and create a supportive culture inspiring the best out of others
• Excellent time management and analytical skills with the ability to quickly resolve issues
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products and working with dental software, experience with Dentrix strongly preferred
• Stable work history demonstrated on your resume

Benefits:

As a valued team member, benefits for the Office Manager include:

• Competitive compensation with incentive opportunities
• Health insurance
• Dental care for employees and immediate family
• Paid Time Off, Paid Sick time, and Paid Holidays
• Growth opportunities

An equal opportunity employer and an advocate for diversity and inclusion

Pay: $82,000.00 - $88,000.00 per year

Experience:

• DENTAL Office Manager: 5 years (Required)
• Dentrix: 1 year (Preferred)

Ability to Commute:

• Wall, NJ (Required)

Work Location: In person

Insurance third-party billing • Private practice • Customer communication • Teamwork • Health insurance claim processing • Dental office • Dental care patient counseling • Accounts receivable management • 5 years • Expense management • Paid holidays • In-person customer service • Bachelor's degree in business • Practice management software • Dental insurance • Full-time • Mid-level • Health insurance • Medical scheduling • Administrative experience • Dental insurance • Team development • Analysis skills • Dental terminology • Bachelor's degree • Health insurance knowledge • Paid time off • Dentrix • Healthcare practice operations management • Profit & Loss statement • Fee for service • Leading team collaboration initiatives • Patient counseling • Productivity software • In-person • Patient services management • Patient education • Business • Profit and loss analysis • Leadership • Team motivation (leadership skill) • Communication skills • Time management • Paid sick time • Team building