Experienced Dental Patient Coordinator

Job Summary

We are seeking a highly motivated, detail-oriented and experienced Dental Patient Coordinator to join our dynamic dental team. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to treatment coordination. Your expertise in dental administrative support, combined with your exceptional customer service skills, will help foster positive patient relationships and streamline office operations. This position offers an exciting opportunity to contribute to a thriving dental practice committed to delivering outstanding patient care and service.

Responsibilities

• Manage patient intake, appointment scheduling, and follow-up communications using OPEN DENTAL and Practice by Numbers.
• Verify insurance coverage, conduct insurance eligibility checks, and perform insurance verification
• Handle medical billing processes, including collections, and payment posting while maintaining meticulous records
• Review and process dental documentation including CPT coding, ICD-9/10 coding, and care plans to ensure accuracy and compliance with HIPAA regulations
• Customer service with attention to details
• Maintain accurate medical records and ensure confidentiality in accordance with clinical confidentiality policies

Experience

• Proven clinic in patient coordination and administrative support
• Extensive knowledge of dental terminology, health insurance policies, and health information management practices
• Familiarity with medical coding (ICD-9/10), CPT coding, ICD coding standards for billing purposes
• Bilingual abilities are a plus to effectively serve diverse patient populations
• Strong computer skills including Microsoft Office Suite (Word, ) along with (10 key typing)
• Excellent communication skills with a focus on phone etiquette and customer service excellence
• Ability to handle clinical confidentiality policies diligently while managing sensitive patient information

Join our team today if you’re passionate about providing top-tier patient care in a fast-paced dental environment! We value energetic professionals who thrive on helping others while maintaining high standards of accuracy and professionalism. We look forward to meeting you!

**IN PERSON POSITION ONLY.

Pay: $26.00 - $32.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Work Location: In person

Bilingual • In-person patient registration • Patient scheduling systems • Health insurance claim processing • Dental office • Accounts receivable management • Phone communication • Medical insurance coverage verification • Payment processing • Dental receptionist • Intake • Operations coordination • Health insurance policy knowledge • In-person customer service • Word embeddings • Dental insurance • HIPAA • Full-time • Greeting dental patients • Medical billing compliance checks • Care documentation • Mid-level • Medical coding experience in outpatient clinics • Medical scheduling • Administrative experience • 401(k) • Medical administrative support • Dental terminology • Records management • Health information regulatory compliance • Payment posting in medical billing systems • Health record tracking • Insurance provider collaboration • Typing • Health information management • Productivity software • 401(k) matching • 10 key typing • In-person • Employee discount • Clinical confidentiality policies • Clinical documentation standards • Managing patient records • Care coordination • Care plans • Medical debt collection accounts • Communication skills • Open Dental • Patient collections management • Client interaction via phone calls