Lead Dental Assistant

Job Summary We are seeking a motivated and detail-oriented Lead Dental Assistant to support the daily operations of our dental clinic. The ideal candidate will have excellent leadership, organizational, and customer service skills to ensure a seamless experience for both patients and staff.

Responsibilities

• Assist the Practice Manager in overseeing daily operations and ensuring smooth workflow.
• Supervise front desk operations, scheduling, and patient check-in/check-out processes.
• Maintain compliance with health and safety regulations and dental industry standards.
• Support training, and onboarding of new employees.
• Monitor staff performance and provide feedback to enhance efficiency.
• Foster a positive and collaborative work environment.
• Ensure high-quality patient service and satisfaction.
• Address patient concerns and resolve issues in a timely manner.
• Promote a welcoming and professional clinic atmosphere.
• Maintain compliance with health and safety regulations and dental industry standards.
• Monitor office supplies, equipment, and inventory, ensuring proper stock levels.
• Handle patient inquiries, complaints, and conflict resolution professionally.

Skills

• Proficiency in dental software such as Dentrix or is highly desirable.
• Familiarity with utilization management practices within a dental setting.
• Ability to lead staff effectively when required.
• Excellent interpersonal skills to foster positive relationships with patients and team members.
• Strong organizational skills with attention to detail in managing patient records and appointments.
• A compassionate approach towards patient care, ensuring comfort and understanding throughout their visit.
• Ability to handle confidential information professionally.

Must be willing to work weekends.

Oral surgery, Endodontics, OSHA and HIPAA experience all required.

If you are passionate about dentistry and committed to providing high-quality care, we encourage you to apply for this rewarding opportunity as a Dental Assistant.

Pay: $27.00 - $29.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Office supply management • Background check • Employee onboarding • Healthcare dispute resolution • Patient comfort • In-person patient registration • Patient scheduling systems • Staff supervision • Occupational safety regulation compliance • Dental office • Patient question and concern management • Utilization review • Weekends as needed • Achieving HIPAA compliance • Managing teams in a customer support role • Team leadership • Dental receptionist • Safety regulations • Maintaining patient confidentiality • Client inquiry handling • Practice management software • HIPAA • Client file management • Full-time • Employee relationship building • Patient complaint handling • Performance feedback (performance evaluation method) • Mid-level • Frontline customer support management • Healthcare practice inventory management • Health insurance • Medical scheduling • Dental insurance • Medical records • Endodontics • Paid time off • Utilization management • Team training • Dentrix • Healthcare practice operations management • Resource utilization in healthcare • Organizational skills • Patient care leadership • Computer skills • Vision insurance • In-person • Employee discount • Managing patient records • Leadership • Office record organization