Dental Front Office

Private Dental Practice in Addison looking for a Dental Front Desk/Insurance/Treatment Plan Coordinator/ Accounts receivable. • Tasks: Greet patients, manage check-ins/outs, and handle multi-line phone with professionalism. • Strategic Scheduling: Optimize provider production by booking, confirming, and adjusting appointments to minimize gaps and no-shows. Follow up with patients regarding pending treatment and ensure timely case acceptance • Financial Management: Collect copayments at the time of service and thereafter, set up payment plans (e.g., third-party financing), and manage patients accounts receivable. Must know how to do a treatment plan and understand Dental insurance and Dental CODES. • Treatment Presentation: Explain proposed procedures and dental terminology in simple language and present financial estimates. • Records Compliance: Maintain accurate digital patient charts, ensuring strict adherence to HIPAA and privacy regulations. • Follow up with patients regarding pending treatment and ensure timely case acceptance • Soft Skills: Strong empathy for nervous patients, attention to detail, and the ability to multitask in a fast-paced environment. • Willingness to do other assigned task.

Qualifications Experience: At least 1 year of experience in dental or a high-volume customer service role. Software Proficiency. Terminology: Solid understanding of dental procedures and billing codes (e.g., CDT codes). Education: High school diploma required

Typical Salary: Ranges from $17–$20 heavily dependent on experience.