Dental Ophthalmic Office Manager

Overview

Huffman & Huffman, P.S.C. is an established ophthalmology and optometry group serving Kentucky (Harlan, Hazard, London, Lexington, Middlesboro, and Somerset locations) with a tradition of excellence in patient care. We are seeking an experienced Office Manager to lead operations at our Middlesboro location. This is an exciting opportunity to join a supportive, professional team while helping deliver outstanding eye care services to our community.

We are seeking a highly skilled and dedicated Office Manager to oversee the daily operations of our ophthalmology practice. The ideal candidate will possess extensive experience in medical office management, with a strong background in healthcare administration, patient care coordination, and team leadership. This role requires a proactive leader who can ensure efficient clinic functioning, uphold compliance with healthcare regulations, and foster a positive environment for both staff and patients. The Ophthalmic Office Manager will play a pivotal role in maintaining high standards of service delivery, financial management, and operational excellence within our practice.

Duties

• Oversee daily operations of the Middlesboro office, ensuring efficiency and compliance in all practice areas.
• Manage scheduling, staffing, and workflow to provide exceptional patient care.
• Supervise front office, clinical, and optical staff with a focus on teamwork, accountability, and patient satisfaction.
• Coordinate diagnostic and clinical testing (including A-scans, OCT, and visual field testing).
• Manage surgery scheduling and support physician coordination with surgical centers.
• Manage optical shop operations, including inventory, sales, and customer service.
• Monitor financial performance, patient flow, and practice metrics in collaboration with leadership.

Qualifications

• Proven management experience in a healthcare setting (ophthalmology or optometry experience strongly preferred).
• Strong leadership skills with the ability to work independently, motivate, train, and hold staff accountable.
• Familiarity with ophthalmic testing equipment such as A-scans, OCT, and visual fields preferred.
• Experience in surgery scheduling and coordination of patient care.
• Knowledge of optical shop operations, including frame and lens ordering and retail processes.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency with practice management software and EMR systems.
• Knowledge of medical terminology related to ophthalmology is preferred; acute care or hospital experience is advantageous.
• Proficiency in Microsoft Office Suite for reporting and administrative tasks; experience with patient management software is essential.

Preferred Qualifications

• 3+ years of management experience, ophthalmology or optometry practice preferred.
• Understanding of insurance verification, billing, and prior authorization processes.
• Experience working with both ophthalmologists and optometrists in a multi-provider practice preferred.

Why Join Huffman & Huffman?

• Be part of a respected, established ophthalmology and optometry group serving Kentucky communities for decades.
• Work with a supportive, collaborative team dedicated to patient care.
• Competitive salary and benefits package.
• Opportunities for professional growth within a growing regional practice.

If you are an experienced leader ready to take the next step in your healthcare management career, we invite you to apply and help us continue building excellence in patient care at Huffman & Huffman.

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Family leave
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person

Health insurance authorizations • Patient scheduling systems • Staff supervision • Teamwork • Health savings account • No background check • Operations coordination • Medical office • Practice management software • Full-time • Team scheduling • Mid-level • Healthcare practice inventory management • Health insurance • Administrative experience • Dental insurance • Clinic • 401(k) • Medical diagnostic testing • Acute care facility experience • Flexible spending account • Ophthalmology • Insurance medical billing • Financial operations management • Paid time off • Clinical performance metrics • Visual field testing • Family leave • Ophthalmic diagnostic imaging equipment • Healthcare practice operations management • Customer support management • Optical coherence tomography (OCT) • Patient care leadership • Healthcare financial management • Financial performance measurement • Vision insurance • Operational excellence initiatives • Productivity software • 401(k) matching • In-person • Employee discount • Training • Care coordination • Professional development assistance • Optical inventory organization • Leadership • Medical terminology • Healthcare compliance • Team motivation (leadership skill) • Communication skills • Staffing management • Life insurance • Retirement plan • Retail sales • Clinical program staff coordination