Dental Receptionist

Job Summary

We are a Pediatric Dental Practice seeking a dynamic and detail-oriented Dental Receptionist/Insurance Coordinator to join our vibrant team. In this role, you will be the friendly face and efficient organizer at the front desk, ensuring smooth patient flow and exceptional customer service. You will also manage insurance claims, verify patient coverage, and handle billing processes with accuracy and professionalism. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about delivering outstanding patient care, this opportunity is perfect for you!

Responsibilities

• Greet patients warmly upon arrival, check them in and out efficiently, and manage appointment scheduling Curve software
• Verify patient insurance coverage, explain benefits, and obtain necessary authorizations for procedures
• Process insurance claims accurately, follow up on unpaid or denied claims, and ensure timely reimbursement using health insurance knowledge including CPT coding, ICD-9/ICD-10 codes, and HIPAA compliance
• Maintain organized medical records and ensure confidentiality according to clinical confidentiality policies
• Assist patients with billing inquiries, collect payments, and perform medical collection activities as needed
• Review documentation for accuracy and completeness to support clinical care plans and billing processes
• Manage phone communication with patients, insurance companies, and vendors with professional phone etiquette

Requirements

• Proven experience as a Receptionist or Insurance Coordinator within a dental or medical office setting
• Strong knowledge of Curve, Dentrix or similar platforms
• Familiarity with medical coding including CPT, ICD-9/ICD-10 coding standards for accurate billing and documentation review
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and 10-key typing skills
• Ability to multi-task efficiently while maintaining attention to detail in a fast-paced environment
• Exceptional customer service skills with a friendly demeanor and strong phone etiquette
• Knowledge of clinical confidentiality policies and HIPAA regulations to safeguard patient information
• Prior clinic experience with dental or medical office management or administrative support is highly desirable

Join our team to make a positive impact on patients’ lives by providing seamless administrative support while ensuring accurate insurance processing. We value energetic professionals committed to excellence in healthcare administration!

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid sick time
• Paid time off
• Uniform allowance

Work Location: In person

In-person patient registration • Patient scheduling systems • Dental office • Microsoft Excel • Overseeing health insurance pre-certification • Phone communication • Medical insurance coverage verification • Dental receptionist • Greeting customers • Health insurance customer support • Practice management software • Dental insurance • HIPAA • Full-time • Greeting dental patients • Medical claim appeals • Medical billing compliance checks • Assisting medical staff • Mid-level • Health insurance • Medical coding experience in outpatient clinics • Medical scheduling • Administrative experience • Dental insurance • Records management • Paid time off • Dentrix • Uniform allowance • Medical billing and coding communication with insurance companies • Policy verification in claims processing • Pediatrics • Health information regulatory compliance • Health record tracking • Document quality checks • Medical claims submission • Typing • Productivity software • 401(k) matching • 10 key typing • In-person • Clinical confidentiality policies • Claims documentation management • Clinical documentation standards • Managing patient records • Medical debt collection accounts • Documentation review • Communication skills • Office phone management • Patient collections management • Paid sick time