Dental Front Office

The responsibilities below are an overview of the tasks needed to be completed for the office at the front desk. The candidate we are looking for will be responsible for a set of these tasks based on strengths. We are looking for a skilled, motivated, and experienced DENTAL office Front Desk Administrator to serve as our patient’s first point of contact and manage all aspects of their accommodation. Dental office Front Desk Administrator responsibilities include registering guests, managing the patient schedule, answering phones, and managing front office duties in an organized fashion. If you have a knack for customer service and work experience in the dental field, we’d like to meet you. Ultimately, you will help create a pleasant and memorable experience for our patients while working in a fun and family oriented environment!

Responsibilities:

-Welcome and greet patients -Perform all check-in and check-out tasks -Answer phones -Manage scheduling appointments via online, chat, and phone -Present treatment plans and payment options to patients -Follow up communication with patients who have not scheduled treatment -Manage office payment plans -Register patients collecting necessary information (contact details, medical histories, and necessary consent forms), and placing information in patient charts
-Provide information about our dental practice and providers -Respond to patient complaints in a timely and professional manner -Obtain necessary patient information to verify insurance -Complete insurance verification and breakdowns -Complete billing, claims, and necessary follow ups to ensure insurance claims are paid.

Skills: -Work experience in a dental Front Office setting required (2 years minimum). -Experience with Patterson Eaglesoft practice management system preferred. -Excellent customer service attitude -Excellent communication and organizational skills