Treatment Coordinator Dental Front Office

About the Role In this role, you will play a vital part in supporting our patients by reviewing recommended treatments, discussing financial options, and ensuring a clear and positive patient experience from consultation through completion of care. Our practice is fast-paced and team-oriented, so we’re looking for someone who thrives in a collaborative environment, communicates well, and is ready to contribute.

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What You'll Do • Present proposed treatment plans to patients and explain procedures, timelines, and financial obligations • Coordinate scheduling of treatment appointments based on provider availability and patient needs • Obtain necessary pre-authorizations and ensure accurate insurance benefit breakdowns • Review payment options, process financial arrangements, and collect payments as needed • Follow up with patients regarding pending treatment and ensure timely case acceptance • Maintain accurate documentation of treatment plans and communication • Serve as a liaison between the provider and patient to facilitate understanding and trust • Educate patients on the importance and value of proposed treatments • Maintain compliance with HIPAA and other privacy regulations

What You'll Bring Required: • High school diploma or equivalent • 1+ years of experience in a Dental Administrative role • Familiarity with dental treatment planning and insurance coordination • Excellent communication and presentation skills • Compassionate, patient-focused demeanor • Strong organizational and time-management abilities • Experience with dental practice management software • Ability to explain complex information in a clear and supportive way • Understanding of dental procedures, codes, and insurance plans • Knowledge of HIPAA and regulatory requirements  Preferred: