Orthodontic Dental Front Office

We are seeking an experienced Orthodontic Front Desk Administrative employee for our Catonsville/Ellicott City offices. who is dependable, organized, and professional. We desire someone who can efficiently and effectively solve problems and facilitate teamwork through example; someone who is highly motivated, friendly, professional, and will provide our patients and their families with the highest level of customer service.

REQUIREMENTS:
Orthodontic/ Dental, front office experience with the ability to multi-task
Patient communications related to appointments, insurance, questions, finances & HIPAA privacy act
Greeting patients
Scheduling appointments
Collecting payments
Verifying patient insurance and financial information
Answering high-volume phones
Computer functions (Microsoft Office or similar)
Ability to operate office machinery to fax, photocopy, scan, and handle the multi-line phone system
Takes a proactive approach to problem-solving
Provide excellent customer service
Have a positive attitude and willingness to help others
Lead by example

This position is full-time Monday-Friday, 9:00 am - 5:00 pm and 1 Saturday per month, (8:00 am - 12:00 pm. Compensation is based upon experience and a competitive benefits package is included with the offer of employment.