DentalConnect
Back to Job Board

Reception Dental Front Office

Ballantyne Center for Dentistry
Charlotte, NC
$20.00-$23.00/hr ($40,000-$46,000/yr)
Office StaffFull Time

Job Description

Job Overview
We are not looking for an average team member.
We are building a high-performance business team inside a fast-paced dental practice. This role is for someone who is driven by results, comfortable discussing finances, and takes pride in hitting goals, not just completing tasks.
If you are internally motivated, coachable, and want to be part of a team that values growth, accountability, and production, this is the opportunity.

Schedule & Compensation
4 days per week
$20–$23 per hour (based on experience)
Performance-based incentives available
Ongoing training and development

Who This Is For
Values professionalism at all times—not just when being observed
Highly dependable (on time means early)
Communicates clearly and directly with team members and leadership
Comfortable discussing treatment costs confidently and without apology
Can handle objections without becoming emotional
Believes in the value of dentistry and patient care
Takes ownership of performance and outcomes
Thrives in a goal-driven, numbers-focused environment
Tracks and improves personal performance
Builds strong relationships with patients in person and over the phone
Open to coaching, correction, and role-play without defensiveness
Takes pride in productive days and hitting goals

What You’ll Be Responsible For
Presenting and discussing treatment plans with clarity and confidence
Converting diagnosed treatment into scheduled production
Managing patient relationships and follow-up communication
Protecting provider time through efficient scheduling
Supporting a smooth, organized front office workflow
Tracking daily and weekly performance metrics
Identifying opportunities to improve systems and patient experience
Staying proactive during downtime

This Role Is NOT a Fit If You:
Struggle with accountability or consistency
Avoid conversations about money
Take feedback personally instead of using it to improve
Prefer a slow-paced or low-pressure environment
Engage in gossip or workplace drama
Wait to be told what to do instead of taking initiative

Our core values:
Teamwork, Humility, Empowerment, Greatness, Loyalty, Accountability, Compassion, Integrity, Efficiency, Respect.
Experience
Dental experience is a plus, but not required
We are open to training the right high-performing individual

Benefits:
Continuing education credits
Free parking
On-the-job training
Paid sick time
Paid time off
Paid training
Professional development assistance
Referral program
Uniform allowance
This is an opportunity for someone who wants more than a job—you want to grow, produce, and be part of a team that takes pride in what they do.

Job Details

Job Type
Full Time
Salary
$20.00-$23.00/hr ($40,000-$46,000/yr)
Median for Office Staff in NC: $44k/yr
Specialty
Office Staff
Posted
September 2, 2026

Based on your profile and default resume

Tailor Resume for This Job

AI-optimize your resume for this position

Write Cover Letter

AI-generate a cover letter for this job

About the Employer
Ballantyne Center for Dentistry
Charlotte, NC
Not provided