Dental Front Office

Front Desk Coordinator / Receptionist

Be the first friendly face of a brand-new practice — and help build it right from the front desk.

ABOUT US We are a small, boutique office, we provide nearly all dental treatment here with the latest technology (CEREC, Diode Laser, L-PRF, iTero, Invisalign, Botox, CBCT, implants, sinus lifts, hard/soft tissue grafting etc.). We have a commitment to excellent patient care and customer service while having a lot of fun in the office and not taking ourselves too seriously.

ABOUT THE ROLE You'll be the heartbeat of our new Neighborhood Dental office in Lincoln Square, Chicago, IL: the first voice on the phone, the first face patients see, and a key reason people feel welcome the moment they walk in. We're looking for someone organized, warm, and genuinely good with people to help launch this location and keep it running smoothly as it grows.

WHAT YOU'LL DO • Greet patients and manage a welcoming, organized front office • Schedule and confirm appointments to keep the day running smoothly • Verify insurance benefits, handle billing/payment questions • Answer phones and respond to patient questions and concerns • Help set up and refine front-office systems for a brand-new location

WHAT YOU BRING • Prior front-desk experience in a dental or medical office preferred • Comfortable with practice management software (we'll train you on ours) • Excellent communication skills and a genuinely warm, patient manner • Strong organizational skills and comfort multitasking during busy periods • A problem-solver who takes ownership of the patient experience

WHY YOU'LL LOVE IT HERE • Competitive pay from $20/hour on up based on experience, attitude and aptitude • Medical, dental, and vision coverage • Paid time off and paid holidays • 401(k) with employer match • Growth path toward Office Manager as the practice expands • A genuinely supportive team where your ideas for improving the patient experience are welcomed

HOW TO APPLY

Send your resume to [sign in to DentalPost to see current contact info] and fill out the screening questionnaire at the link below: https://docs.google.com/forms/d/e/1FAIpQLSeDPycY8EGFk94HClRmR8egZNaMBWzHbDwtzVC1Jybgf_udLg/viewform?usp=sharing&ouid=117357448542821321103

Tell us about a time you turned a frustrated patient/customer into a happy one — we love that story.