Dental Front Office

Burba Dental Partners is looking for a dependable, organized, and personable Dental Front Office & Insurance Coordinator to join our team full-time. This is an important front-office role that combines patient communication with responsibility for insurance, billing, Accounts/ Recievable (A/R), phones, and scheduling. We are looking for someone who takes pride in their work, follows through on responsibilities, enjoys helping patients, and is interested in becoming a long-term member of our team.

What you'll be responsible for:

Insurance, Billing and A/R -Verify patient insurance eligibility and benefits -Maintain accurate insurance information in patient records -Submit dental insurance claims and required supporting documentation -Track outstanding claims and follow up on unpaid or denied claims -Monitor A/R and follow up on oputstanding balances -Identify and resolve billing and insurance discrepancies -Communicate clearly and professionally with patients regarding insurance benefits, estimated costs, and account balances

Phones, Scheduling & Patient Communication -Answer incoming calls in a friendly and professional manner -Schedule, confirm, and manage patient appointments -Help maintain organized and productive provider schedules -Assist with cancellations, schedule changes, and filling open appointments -Respond to patient questions and direct clinical concerns to the appropriate team member -Provide a welcoming and helpful experience for patients both over the phone and in the office

Who We're Looking for:

Our ideal candidate: -Has previous dental front-office experience -Has experience with dental insurance, billing, or A/R -Has excellent communication and customer service skills -Is dependable and follows through on tasks -Can prioritize multiple responsibilities effectively -Is comfortable discussing insurance and financial matters with patients -Takes initiative and works well independently -Communicates well with doctors and other team members -Is comfortable using computers and dental practice management software -Is willing to learn new systems and workflows -Is looking for a stable, long-term position

Benefits: 401(k) Continuing education credits Dental insurance Health insurance Paid time off

Employment Type Full-time