Dental Receptionist

Job Summary We are seeking a dedicated and detail-oriented Dental Receptionist with a minimum of two years of dental practice experience to join our team. The ideal candidate will possess a strong understanding of dental terminology and office management, along with exceptional customer service skills. As a Dental Receptionist, you will play a crucial role in ensuring smooth operations at the front desk, providing outstanding service to our patients while managing administrative tasks effectively.

Responsibilities

• Greet patients warmly and assist them with the check-in process, ensuring a positive first impression.
• Schedule appointments efficiently, utilizing electronic health record (EHR) systems such as Eaglesoft.
• Verify patient insurance information and assist with insurance claims processing and dental billing.
• Maintain accurate patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information.
• Handle incoming calls on multi-line phone systems, addressing inquiries and directing calls appropriately with excellent phone etiquette.
• Conduct documentation reviews to ensure completeness and accuracy of patient files.
• Collaborate with dental staff to coordinate care plans and manage patient flow within the office.
• Provide administrative support by filing, managing dental records, and performing clerical duties as needed.

Requirements

• A minimum of two years of experience as a Dental Receptionist.
• Proficiency in EHR systems such as Dentrix, Eaglesoft, or other relevant software; familiarity with medical coding including CPT and ICD-10 is preferred.
• Strong knowledge of dental terminology and health information management practices.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Strong communication skills are essential for interacting with diverse patient populations.
• Demonstrated experience in dental billing, insurance verification, and patient service is highly desirable.
• Proficient computer skills including Microsoft Office applications; typing speed of 10 key typing is an asset.
• A commitment to maintaining professionalism and confidentiality while delivering exceptional customer service. Join our team as we strive to provide outstanding dental care while fostering a welcoming environment for our patients!

Pay: $20.00 - $25.00 per hour

Benefits:

• Dental insurance

Experience:

• Dental receptionist: 2 years (Required)

Ability to Commute:

• Irvine, CA 92604 (Required)

Ability to Relocate:

• Irvine, CA 92604: Relocate before starting work (Required)

Work Location: In person

Collaborate with healthcare professionals • Patient scheduling systems • Dental office • Part-time • Phone communication • Medical insurance coverage verification • Dental receptionist • Service scheduling • Greeting customers • Practice management software • Dental insurance • HIPAA • Filing • Client file management • Greeting dental patients • Care documentation • Mid-level • Phone call screening • Medical coding experience in outpatient clinics • Dental insurance • Dental terminology • Dentrix • Eaglesoft • US work authorization • Desktop applications • Health information regulatory compliance • Health record tracking • Organizational skills • Document quality checks • Medical claims submission • Filing patient billing claims • Telephone systems • Multi-line phone systems • Typing • Health information management • Productivity software • 10 key typing • Office management • In-person • Handling patient inquiries • Clinical confidentiality policies • Clinical documentation standards • Managing patient records • Care coordination • 2 years • Documentation review • Communication skills • Office record organization