Practice Manager

Practice Manager

Position Summary

Our pediatric private practice is seeking an experienced, organized, and compassionate Practice Manager to oversee the daily administrative, financial, and human resources operations of our office. The Practice Manager will work closely with physicians and clinical staff to ensure efficient practice operations, exceptional patient experiences, regulatory compliance, and the financial health of the organization.

This leadership role requires a proactive professional who is skilled in healthcare operations, staff management, budgeting, and process improvement while maintaining a family-centered approach to pediatric care.

Key Responsibilities

Practice Operations

• Oversee the day-to-day operations of the pediatric practice.
• Ensure efficient patient flow, scheduling, and front office operations.
• Develop and implement office policies and standard operating procedures.
• Monitor patient satisfaction and resolve service concerns promptly.
• Coordinate facility maintenance, equipment needs, and vendor relationships.
• Ensure compliance with HIPAA, OSHA, and other applicable healthcare regulations.
• Lead quality improvement initiatives and operational workflow enhancements.

Human Resources

• Recruit, interview, hire, onboard, and orient new employees.
• Manage employee schedules, timekeeping, and attendance.
• Conduct performance evaluations and provide coaching and professional development.
• Address employee relations issues with professionalism and confidentiality.
• Develop and maintain employee policies and procedures.
• Coordinate benefits administration and serve as the liaison with benefit providers.
• Ensure compliance with federal, state, and local employment laws.
• Manage credentialing and licensing requirements for providers and staff.
• Foster a positive workplace culture focused on teamwork, accountability, and excellent patient care.

Finance & Revenue Cycle Management

• Develop and monitor the annual operating budget.
• Review monthly financial statements and key performance indicators.
• Analyze practice productivity, revenue, and expenses to identify opportunities for improvement.
• Oversee accounts payable, purchasing, payroll coordination, and expense management.
• Monitor billing, coding, collections, insurance reimbursements, and accounts receivable.
• Collaborate with billing vendors or in-house billing staff to maximize reimbursement.
• Manage banking relationships and assist with financial forecasting and cash flow planning.
• Prepare financial reports for physicians/owners and support strategic decision-making.
• Assist with contract negotiations, vendor management, and cost containment initiatives.
• Maintain Business, Malpractice, and Cyber Insurances

Leadership

• Supervise administrative and clinical support staff.
• Facilitate regular staff meetings and communicate organizational goals.
• Build collaborative relationships with physicians and healthcare providers.
• Support practice growth through strategic planning and operational improvements.
• Lead implementation of new technologies, workflows, and organizational initiatives.

Qualifications

Required

• Bachelor's degree in Healthcare Administration, Business Administration, Finance, Human Resources, or a related field (or equivalent experience).
• Minimum of 3–5 years of healthcare practice management experience, preferably in a physician office or pediatric setting.
• Experience managing human resources and financial operations.
• Knowledge of medical billing, coding, insurance reimbursement, and revenue cycle management.
• Strong leadership, organizational, and communication skills.
• Proficiency with electronic health record (EHR) and practice management software.
• Strong analytical and problem-solving abilities.

Preferred

• Master's degree in Healthcare Administration (MHA), Business Administration (MBA), or related field.
• Certified Medical Practice Executive (CMPE) or similar professional certification.
• Experience working in a pediatric private practice.
• Experience with payroll systems, budgeting, and financial reporting.

Knowledge, Skills & Abilities

• Strong leadership and team-building skills.
• Excellent interpersonal and conflict resolution abilities.
• High level of professionalism and discretion with confidential information.
• Financial acumen with the ability to interpret reports and budgets.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Commitment to providing exceptional service to patients and families.
• Proficiency in Microsoft Office and healthcare management software.

Benefits

We offer a competitive salary and comprehensive benefits package that includes:

• Health, dental, and vision insurance
• Salary of $75,000 - $85,000, based on experience
• Paid time off and holidays
• Retirement plan with employer contribution
• Continuing education and professional development opportunities

Equal Opportunity Employer

Our practice is committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• The applicant will undergo a background check and drug testing prior to employment.

Work Location: In person

Streamlining administrative processes as a healthcare practice manager • Performance reviews • Collaborate with healthcare professionals • Vendor relationship building • Background check • Private practice • HR policy development • Employee onboarding • Financial forecasting • Master's degree in business administration • Staff supervision • Preparation of internal financial performance reports • Performance improvement leadership • Strategic goal setting • Strategic management • Teamwork • Patient question and concern management • Patient flow optimization • Private practice experience • Recruitment process management • Master of Health Administration • Medical law • OSHA • Accounts receivable management • Managing healthcare operations budgets • Standard Operating Procedures (SOPs) implementation • Bachelor's degree in finance • Expense management • Medical coding • Maintaining patient confidentiality • Healthcare Administration • Coaching • Provider enrollment for medical credentialing • Paid holidays • Regulatory compliance • Operations coordination planning • Practice management software • HIPAA • Workplace dispute resolution • Full-time • HR legal compliance • Patient complaint handling • Team scheduling • State healthcare regulations • Contract management experience in healthcare • Bachelor's degree in business administration • Finance • Health insurance • Dental insurance • Team development • Patient experience leadership • Invoice payment processing • Key Performance Indicators • Employee attendance management • Analysis skills • Healthcare purchasing • Professional development support • Facility maintenance management • Medical records • Bachelor's degree • Employee health (regulatory compliance standards) • Health insurance knowledge • Technology management • Paid time off • Human Resource Management • Staff policy implementation • Financial workflow efficiency improvements • Overseeing payroll • Vendor relationship management • Pediatrics • Recruiting • Leading team collaboration initiatives • Accounting and finance experience • Interdisciplinary policy and procedure development experience • Cash management • Vendor contract management • Interviewing • Medical credentialing file maintenance • Meeting facilitation • Bachelor's degree in healthcare administration • Medical accounts receivable management • Healthcare financial management • New hire orientation • Budget management in healthcare • Business Administration • Vision insurance • Employment law in talent management • Productivity software • In-person • Process improvement planning • Monthly financial performance reviews • Master's degree in healthcare administration • Implementation of strategic initiatives • Supplier relationship management (SRM) • Financial forecasting analysis • Customer satisfaction improvement • Cash flow budgeting • Senior level • Onboarding process management • Business • Managing patient records • Master of Business Administration • Process management • Leadership • Standard operating procedures (SOPs) • Team motivation (leadership skill) • Employee relations strategy • Communication skills • Policy Development • Operations planning • Retirement plan • Terms and conditions negotiation • Team building • Analytics • Clinical program staff coordination