Dental Front Office

About the Role Lake Pointe Dental | Frisco, TX

Lake Pointe Dental is looking for a friendly, organized, and experienced Dental Front Office Coordinator to join our team.

We are looking for someone who has previous dental front-office experience and understands the importance of excellent patient care, accurate insurance coordination, and strong communication.

Responsibilities Greet and check in patients in a warm, professional manner Answer phones and respond to patient questions Schedule and confirm appointments Verify dental insurance benefits and eligibility Review treatment plans and estimated patient portions Collect copays, deductibles, and outstanding balances Process payments and maintain accurate patient accounts Submit and follow up on dental insurance claims Handle pre-authorizations and insurance correspondence Coordinate treatment appointments and follow-up visits Communicate effectively with patients regarding treatment and finances Maintain accurate patient records Work closely with the doctor, assistants, hygienists, and office team Provide an exceptional patient experience from check-in through checkout Qualifications Previous dental front-office experience preferred Knowledge of dental terminology and procedures Experience with dental insurance and PPO plans Strong understanding of deductibles, coinsurance, annual maximums, and waiting periods Excellent customer service and communication skills Comfortable discussing treatment fees and collecting patient payments Strong attention to detail Ability to multitask in a busy dental office Professional, positive, and dependable Experience with Open Dental is a plus Bilingual English/Spanish is a plus Ideal Candidate

The ideal candidate is someone who can confidently manage the front desk without needing constant supervision. We are looking for a team player who is comfortable with patients, insurance, scheduling, and financial conversations.

Experience with Open Dental and dental insurance verification is highly preferred.

Schedule

Full-time Monday–Friday

Compensation

Competitive salary based on experience and qualifications.

What You'll Bring Required: Preferred: • Bilingual