Treatment Coordinator Dental Front Office

About the Role We are a privately owned general dental practice in the Knox Street neighborhood of Dallas. We're a 16 operatory office serving the community for over 30 years. We're looking for a Patient Care Coordinator to manage the schedule and patient relationships for one dedicated doctor and two assistants.

Full time, 4 day workweek Park Cities Dental Group [sign in to DentalPost to see current contact info]

What You'll Do • Accept treatment plan hand-offs from the doctor and conduct case presentations with patients • Present fees, verify and explain insurance benefits, and prepare accurate financial estimates before treatment begins • Build and manage payment arrangements, including third-party financing options • Schedule accepted treatment efficiently • Run consistent follow-up on unscheduled and pending treatment • Complete pre-authorizations, consent forms, and treatment paperwork accurately

What You'll Bring Required: • 2+ years of dental front office experience, with direct experience presenting treatment plans and financial arrangements • Working knowledge of dental terminology, procedure codes, and treatment sequencing • Solid understanding of PPO insurance • Proficiency with dental practice management software Dentrix • Genuine warmth with patients • Strong organization and follow-through • High school diploma or equivalent Preferred: • RDA certification or clinical chairsides background