Dental Front Office

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Job Title: Dental Front Office Coordinator

Company: Intricate Dentistry

Location: Rosharon, TX

Position Type: part time

Compensation: starting at $19 and up based on experience + values given.

About Us: At Intricate Dentistry, we believe in creating a positive and welcoming environment for both our patients and our team members. As a rapidly growing organization, we are committed to fostering professional growth and development opportunities for our employees.

Job Description: As a Dental Front Office Coordinator, you will serve as the primary point of contact for patients, guiding them through their treatment plans and assisting them with scheduling appointments and financial arrangements.

Roles and Expectations:

1. Patient Care: Provide exceptional customer service to patients, addressing their inquiries and concerns with empathy and professionalism.
2. Treatment Coordination: Collaborate with dentists and other team members to develop comprehensive treatment plans for patients.
3. Appointment Scheduling: Manage patient appointments effectively, ensuring optimal scheduling and coordination of treatments.
4. Financial Coordination: Assist patients with insurance verification, payment processing, and financial arrangements to ensure seamless payment procedures.
5. Office Administration: Perform various administrative tasks such as maintaining patient records, managing office supplies, and handling phone calls.

Job Duties:

• Conduct initial consultations with patients to assess their dental needs and goals.
• Explain treatment options, procedures, and associated costs to patients in a clear and concise manner.
• Coordinate with insurance providers to verify coverage and obtain pre-authorizations when necessary.
• Schedule appointments according to treatment plans and patient preferences, optimizing the efficiency of the dental office schedule.
• Follow up with patients to ensure satisfaction with treatment outcomes and address any post-treatment concerns.
• Maintain accurate and up-to-date patient records using our electronic medical records system.
• Assist in resolving any patient issues or complaints in a timely and professional manner.
• Collaborate with other team members to uphold the highest standards of patient care and office operations.

Qualifications:

• High school diploma or equivalent required;
• RDA certification preferably for cross training.
• Prior experience in a dental office or healthcare setting preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency in computer skills, including MS Office and dental practice management software
• Ability to work effectively both independently and as part of a team

Join our dynamic team at Intricate Dentistry and make a difference in the lives of our patients every day! Apply now by submitting your resume and cover letter detailing your qualifications and why you're the ideal candidate for this position. We look forward to welcoming you to our team!