Dental Front Office
Job Description
About the Role
Come work somewhere you can enjoy coming to work! Gallery Dental is a privately owned, family-oriented practice with a beautiful, state-of-the-art office and a team that truly enjoys working together. We value teamwork, kindness, and exceptional patient care.
With 480+ 5-star Google reviews, our patients know they are getting a special experience—and you’ll be a big part of creating it. You’ll be the face that greets every patient and the voice they hear on the phone.
Your days will be busy, varied, and people-focused. If you want to work with a supportive team, build relationships with patients, and be proud of the service you provide, you’ll feel right at home here.
What You'll Do
• Welcome and connect with patients in person and by phone, providing warm, exceptional customer service.
• Manage the front desk and phones—answer calls, schedule appointments, handle patient questions, and keep the day running smoothly.
• Verify dental insurance benefits and accurately document benefits and patient information in Dentrix.
• Manage the schedule, including filling cancellations and no-shows and coordinating with the clinical team.
• Assist patients with forms, treatment/financial questions, and checkout, while jumping in to support the team wherever needed.
What You'll Bring
Required: • 2+ years of dental front-office experience
• Hands-on Dentrix experience
• Strong dental insurance and benefit-verification knowledge
• Excellent customer service and communication skills
• Dependable, professional, and committed to working all scheduled hours
• Positive attitude and willingness to be a team player
Preferred: • Bilingual in Spanish
• Additional dental knowledge or experience with treatment/financial coordination
• Experience working in a busy, privately owned dental practice
Job Details
- Job Type
- Full Time
- Specialty
- Office Staff
- Posted
- October 1, 2026
Based on your profile and default resume
AI-optimize your resume for this position
AI-generate a cover letter for this job