Dental Front Office

About the Role
Well-established, fee for service PRIVATE PRACTICE seeking a Full-Time or Part-Time FRONT DESK/TREATMENT COORDINATOR to join our dental family! Our practice is known for our wonderful long-standing happy patients, a beautiful office, and a cohesive and fun team dynamic. Some of our team members have worked 10-25 years at our practice, a testament to the positive workplace culture we cultivate! We need an individual with a personality that will complement our friendly, welcoming office environment and who possess great patient relationship and teamwork skills, a positive attitude and great work ethic. We offer a very competitive salary, 401k, paid holidays, bonuses and the amazing unique opportunity to work in a supportive team environment with a great doctor. Check out our excellent reviews online!

Work Hours: M, W, and 2 Fri out of the mnth (1 full day and 1 half day)

Applicants MUST have:
-A minimum of 3 years of treatment coordination experience.
-DENTRIX experience.
-Strong organizational skills with the ability to multitask and prioritize responsibilities.

• Excellent communication skills, both verbal and written.
• Ability to work well in a team environment and collaborate effectively with colleagues.
• Detail-oriented with a high level of accuracy in data entry and record keeping. Responsibilities:
  -Assist the doctor in getting patients to understand and accept the recommended treatment and subsequently coordinate the treatment plan to work for both the patient and the dental office.
  -Discuss financial options with patients and enter into the computer appropriately.
  -Schedule patient appointment in appropriate and timely manner in order to maintain full daily schedule and meet production goals
  -Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
  -Tracking pending and incomplete treatments
  -Patient follow ups
  -Knowledge of case acceptances, budgeting, and insurance
  -Collect patient payments and post them to their patient ledger
  -Answer and return incoming calls
  -Respond to patient, clinical, and operational concerns timely and effectively.
  -All other duties as assigned
  -Sales - Present treatment plans, discuss Insurances and finances, and close the cases effectively ensuring high case acceptance.
  -Schedule
• Build a productive Patient Schedule for Providers
  -Patient Experience
• Provide a welcoming, interactive, and an outstanding patient experience, in person and over the phone.

Benefits: 401(k) Dental and Health insurance Employee discount Holiday/Paid time off Bonuses
Experience: Dentrix: 1 year (Required)
customer service: 5 years (Required)
treatment coordinator: 3 years (Required)

What You'll Bring
Required: • minimum of 3 years of treatment coordination experience
• DENTRIX experience
• Strong organizational skills with the ability to multitask and prioritize responsibilities
• Excellent communication skills, both verbal and written
• Ability to work well in a team environment and collaborate effectively with colleagues
• Detail-oriented with a high level of accuracy in data entry and record keeping
Preferred: