Dental Assistant

Dental Assistant

Reports to: Dentist / Operations Leader

FLSA Status: Non - Exempt (Hourly)

Department: Operations

Employment Status: At-Will

Incentive Eligibility: Eligible

Job Summary

The Dental Assistant has the skills, responsibilities, tasks and expectations to assist/support the dentist in delivering exceptional care to all patients under the guidance and support of the dentist and Operations Leader. The dental assistant contributes to the financial and non-financial success of the practice by ensuring that patients are the number one priority when they arrive at the practice. The dental assistant gains the trust of the patient within their licensure and/or training.

Working under the Direction of the dentist and Operations Leader, the tasks and responsibilities of a Dental Assistant include but are but not limited to:

Sets up/breaks down rooms and operatories to ensure a safe environment for the patients and Dentists.
Prepares patient for treatment, sterilizes instruments and dental furniture, sets up trays and prepares materials
Assists dentist chair-side during procedures
Takes quality / acceptable radiographs, x-rays, panoramic x-rays, digital scans and 3D images as prescribed by the dentist
Provides post operative instructions to patients as needed
Instructs patient in oral hygiene when appropriate
Manages lab cases, keeps equipment maintenance logs up to date and prepares charts in advance for patient safety, office efficiency and the patient experience.
Enters relevant / important information and keeps records into the practice management in support of / under the direction of the dentist
Utilizes tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier.
Has a "yes mentality” when helping patients.
Makes a positive first impression with patients by phone or in person.
Be a champion of the Marquee Dental Partners Mission, Vision, and Values
Ensure that ALL patients have an extraordinary experience in a Marquee office
Hold self accountable for successful completion of projects, job duties, and all company deliverables.
Complete Continuing Education as required for self and staff. Follow required HIPAA and OSHA safety procedures, as necessary.
Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions.
Continually build and nurture a positive working relationship with the Operations Leader, doctor(s), hygiene and patient coordinator
Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc.
Other duties and responsibilities assigned

Required

High School diploma or equivalent
License / training as required by their state/county/local licensing agency
X-ray certification as defined by their state / county/local licensing agency

Certifications

Current state / county / local Dental Assisting License as defined by licensing agency
Current x-ray certification / license as defined by licensing agency

Knowledge/Skills/Abilities

Competitive, energetic results driven
Self-starter, Independent worker/thinker
Goal achiever
Organized, safety conscious
Customer Service Focused
Tech savvy, computer proficient
Attention to detail
Lifelong learner, committed to continual educational advancement
Can take respectful, constructive feedback
Can complete tasks in a timely manner

Equipment service recordkeeping • Panoramic imaging • Computer operation • Medical chart preparation • Completing CE credits • Dental office • Patient question and concern management • Maintaining an organized workspace • Dental care patient counseling • Preparing dental treatment areas • Medical procedure assistance • Hourly pay • Computer literacy • In-person customer service • HIPAA • Operating room preparation • Greeting dental patients • Patient complaint handling • Assisting medical staff • Patient safety • High school diploma or GED • X-Ray Certification • Maintenance activity documentation • Preparing medical treatment area • Healthcare privacy protection • Registered Dental Assistant • Intraoral scanners • Patient care • Health information regulatory compliance • Dental equipment • Relationship management • Digital dental impression taking • Vision insurance • Medical post-procedure instructions • Patient education • Managing patient records • Oral hygiene assistance • Technical Proficiency • Safety protocol implementation • Entry level • Surgical instrument sterilization and handling • Client interaction via phone calls