Dental Treatment Coordinator/Insurance Coordinator

Smiles of La Mesa “Where everyone smiles in the same language” La Mesa, CA

Who We Are We’re a multi-doctor dental practice serving a beautifully diverse community in La Mesa and we’re looking for someone who truly cares about helping people get healthy. We’re not looking for someone who just presents treatment plans. We’re looking for someone who sees the person behind the patient maybe nervous, unsure, or working within a tight budget and thinks: “I’m going to find a way to help this person.” That’s the job. That’s the mission. That’s the attitude.

About the Role As our Treatment Coordinator, you’ll be the bridge between our doctors and our patients. You will:

• Guide patients through treatment plans with clarity and compassion
• Help patients understand their insurance (without overwhelm)
• Present financing options with confidence , just solutions
• Keep a multi-doctor schedule organized and flowing smoothly
• Play a key role in helping patients say YES to the care they need.

What We’re Looking For

• Dental experience (front or back office — we value both)
• Strong understanding of dental insurance
• Confidence presenting financial options clearly and professionally
• A warm, welcoming personality
• A “find a way” mindset — problem solver, not problem spotter
• Bilingual or multilingual is a big plus (we serve a diverse community)

You’ll Thrive Here If You:

• Measure success by how many patients actually get healthy
• Communicate with empathy and confidence
• Stay organized and energized in a fast-paced environment
• Believe every patient deserves access to care

What You’ll Get

• A team that genuinely enjoys working together
• Supportive doctors who value your role
• A workplace where your impact is real, you’re changing lives, not just hitting numbers

Job Type: Full-time

Benefits:

• Continuing education credits
• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training

Application Question(s):

• DENTAL OFFICE EXPERIENCE WITH OPEN DENTAL SOFTWARE EXPERIENCE

Experience:

• OPEN DENTAL SOFTWEAR: 2 years (Required)

Ability to Commute:

• La Mesa, CA 91942 (Required)

Work Location: In person

Bilingual • Medical billing inquiries • Foreign language proficiency • Customer communication • Paid training • Continuing education credits • Dental office • Patient question and concern management • Multilingual • Dental receptionist • Health insurance policy knowledge • Insurance policy presentations • Health insurance customer support • Dental insurance • Full-time • Financial client presentations • Mid-level • Patient financial aid assistance • Medical scheduling • Dental insurance • Presentation skills • Paid time off • On-the-job training • Patient counseling • Appointment scheduling • In-person • Employee discount • Patient education • Care coordination • Opportunities for advancement • Open Dental • Paid sick time • Dental care patient education