Dental Front Office

About the Role
We are a friendly general dental practice seeking a motivated Front Desk Receptionist to join our team. This is an excellent entry-level opportunity for someone with basic front desk and computer skills who is eager to learn. We are happy to train the right candidate on dental-specific procedures, insurance claims processing, verifications, and Dentrix software.

What You'll Do
• Greet and welcome patients with a warm, professional demeanor
• Collect co-payments and process patient payments (including via Cherry)
• Schedule appointments and recalls
• Coordinate the doctor’s schedule
• Perform appointment confirmations
• Utilize Dentrix software for patient management and record keeping
• Verify insurance eligibility and benefits
• Handle patient communications (phones, emails, and texting via RevenueWell)
• Submit insurance claims electronically (eClaims)
• Additional front office support as needed

What You'll Bring
Required: • Basic front desk or customer service experience preferred
• Comfortable with computers and learning new software
• Strong communication and organizational skills
• Positive attitude and ability to multi-task in a fast-paced environment
• No prior dental experience required — we will train the right person
Preferred: