Dental Front Office

About the Role
Job Title: Hybrid Front Desk | Treatment Coordinator
Location: Smile Makers of Georgia

Job Type: Full-Time (Preferred) / Part-Time (Considered)

About Us
Smile Makers of Georgia is a patient-focused dental practice dedicated to high-quality care, exceptional service, and a positive team culture. We believe in cross-trained team members who support one another and help create a smooth, efficient, and welcoming experience for every patient.

Position Overview
We are looking for a versatile, motivated, and patient-oriented team member to join us in a hybrid role that combines Front Desk responsibilities, Treatment Coordination, and limited Chairside Dental Assisting. This position is ideal for someone who enjoys variety in their workday and thrives in a fast-paced, collaborative dental office.

Key Responsibilities:

Front Desk & Administrative:
• Greet patients and ensure a warm, professional first impression
• Schedule, confirm, and manage appointments efficiently
• Answer phones, manage voicemails, and handle patient inquiries
• Collect co-pays, process payments, and assist with daily reports
• Maintain accurate patient records and documentation

Treatment Coordination:
• Present treatment plans with clarity and confidence
• Educate patients on procedures, insurance benefits, and financial options
• Verify insurance and explain coverage and out-of-pocket estimates
• Follow up on unscheduled treatment and maintain case acceptance

Qualifications & Skills
• Prior dental office experience required (Front Desk, Treatment Coordinator)
• Dental assisting certification and X-ray certification preferred
• Familiarity with dental software (Open Dental, Dentrix, Eaglesoft, or similar)
• Strong communication and patient education skills
• Ability to multitask between administrative and clinical duties
• Professional, dependable, and team-oriented attitude

What We Offer
• Competitive compensation based on experience
• Small office environment and supportive team
• Employee dental discounts
• 5 days PTO. Can use after 1 year of employment
• Collection based bonus
• KPI based bonus