Dental Front Office

Patient Care & Treatment Coordinator
Full-Time | 4-Day Work Week | No Evenings • No Weekends

Everlasting Dentistry is a modern, boutique private practice in Fort Worth where exceptional dentistry meets exceptional patient care. We believe every patient should feel welcomed, valued, and cared for from the moment they walk through our doors. Building lasting relationships and creating an exceptional patient experience are at the heart of everything we do. We're looking for an outgoing, relationship-focused Patient Care & Treatment Coordinator who loves people and is passionate about creating a five-star patient experience.

Responsibilities Include:
• Managing front desk operations, including patient check-in and check-out
• Verifying dental insurance, benefits, and eligibility
• Submitting insurance claims and following up as needed
• Scheduling patient appointments efficiently and accurately to support a productive day
• Collecting payments and reviewing treatment plans with patients
• Answering phones with a friendly tone and providing excellent customer service
• Maintaining accurate patient records using Open Dental Software
• Help fill the schedule by following up on unscheduled treatment
• Creating a welcoming, 5-star experience for every patient from the first phone call through check-out

Qualifications and Ideal Traits:
• Minimum of 3 years of front office experience working in a dental office (required)
• Strong knowledge of PPO dental insurance and claims processing (minimum of 3 years required)
• Understanding of dental terminology with a basic knowledge of billing and coding
• Proficiency using Open Dental Software
• Bilingual in Spanish is a plus
• Strong work ethic
• Reliable, punctual, organized and detail-oriented
• Naturally friendly, bubbly, and genuinely enjoys talking with people
• Strong communication skills and a positive attitude (required)
• Must be able to multitask efficiently in a fast-paced environment
• A true team player who is willing to go above and beyond
• Must show confidence when discussing the cost of dental treatment and collecting payments

Position Details:
• Full-time position 4 days per week (approximately 35 hours/week)
• Opportunities to grow within our practice

Office Hours:
• Monday, Tuesday, Thursday: 8:00AM - 5:00PM
• Friday: 8:00AM - 3:00PM
• Team members arrive at 7:30AM to prepare for morning huddle

What We Offer:
• Competitive pay
• 4-day work week
• No evenings or weekends
• Positive, supportive private practice
• Continuing education opportunities
• Employee dental benefits
• Paid holidays and PTO after one year of continuous full-time employment

What we are looking for:
Someone who is dependable, motivated, and takes pride in creating a welcoming experience for our patients. If you enjoy working with people, staying organized, and being a part of a supportive and professional team, we would love to meet you! We offer competitive pay. Starting pay is $25+/hour based on experience and skillset.

If this sounds like a good fit for you, please submit your resume via email. We look forward to hearing from you!