Front Office Coordinator | Smile Central Park Periodontics | Manhattan, NY

Front Office Coordinator – Periodontal Practice
Location: Smile Central Park | 30 Central Park S RM 13C, New York, NY 10019
Schedule: Full-Time | Monday–Friday | 8:30 AM–5:00 PM
Pay: $25–$32/hour, based on experience
Practice: Periodontal / Specialty Dental Practice
Insurance: PPO & Fee-for-Service (FFS)
Smile Central Park is seeking an experienced Dental Front Office Coordinator with periodontal scheduling experience to join our established Manhattan practice.
Because periodontal care is a significant part of our practice, we are specifically looking for someone who understands the workflow of a periodontal office and can confidently manage periodontal scheduling, treatment sequencing, maintenance and recall, and patient coordination . Previous dental front-office experience with direct periodontal scheduling experience is required.
This is not an Office Manager position . Our practice has established management in place. This role is focused on being a knowledgeable, dependable point of contact for our patients while keeping the front-office and periodontal scheduling workflow organized and moving.

What You’ll Do Serve as a welcoming, knowledgeable point of contact for patients from their first call through ongoing treatment
Manage periodontal scheduling , including treatment sequencing, periodontal maintenance, recall/recare, and follow-up appointments
Maintain a productive periodontal schedule by proactively filling openings and following up with patients who need treatment
Coordinate appointments based on provider recommendations, treatment needs, and appropriate timing of care
Manage general scheduling, confirmations, cancellations, and schedule changes
Review treatment plans with patients and clearly communicate next steps
Help patients understand insurance benefits, financial expectations, and scheduling
Verify insurance information and maintain accurate patient records
Collect patient payments and assist with financial arrangements as appropriate
Manage incoming calls, messages, and patient follow-up
Work closely with the Office Manager, periodontists, hygienists, and clinical team to provide a smooth patient experience

What We’re Looking For Dental front-office experience and hands-on periodontal scheduling experience are required for this position.
Candidates should already be comfortable with the terminology, scheduling considerations, and patient coordination involved in periodontal care. We are looking for someone who can step into this environment with an existing understanding of perio scheduling and treatment flow , rather than someone learning periodontal scheduling for the first time.
Our ideal candidate brings:
Previous experience working in a dental front office
Direct experience scheduling periodontal treatment
Understanding of periodontal maintenance, recall/recare, and treatment sequencing
Strong patient communication and relationship-building skills
Experience discussing treatment plans and helping patients understand their next steps
Familiarity with dental insurance verification and benefits
Strong scheduling, organization, and follow-through
A proactive approach to maintaining a productive schedule and filling openings
Ability to collaborate effectively with an existing Office Manager and clinical team
What Success Looks Like You become a trusted and familiar resource for our patients while keeping the periodontal schedule organized, productive, and moving forward . You understand how periodontal treatment flows, proactively follow up with patients, and make sure recommended care doesn't fall through the cracks.
If you have strong dental front-office experience and already understand the unique scheduling needs of a periodontal practice, we'd like to hear from you.
Requirements

High school diploma or equivalent
Strong customer service and communication skills
Excellent organizational and multitasking abilities
Basic computer proficiency
Professional demeanor and positive attitude
Ability to work collaboratively within a team environment
Preferred
Periodontal office experience
Dental front office experience
Experience with dental insurance verification
Experience with treatment presentation and financial arrangements
Experience with dental practice management software
Experience in PPO, Fee-for-Service, and/or Medicaid environments
Bilingual skills (if applicable to market)
Benefits

Benefits
Employees regularly scheduled to work 30 or more hours per week may be eligible for:
Medical Insurance
Dental Insurance
Vision Insurance
401(k) with 4% Employer Match
Paid Holidays
Paid Time Off (PTO)
Continuing Education Support
Insurance benefits begin the 1st of the month following 60 days of employment. Paid holidays become available after 90 days of employment. Benefits eligibility and waiting periods may apply.

Why Join United Dental Corporation?
Established Patient Bases
Supportive Team Environment
Growth and Development Opportunities
Continuing Education Support
Multi-State Practice Network
Long-Term Career Growth

Apply Today
We are actively interviewing qualified Front Office Coordinators and look forward to learning more about your experience and career goals.

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